Body Shop Estimator / Adjuster - Easton Collision

8209 Teal Drive, Easton, MD 21601 • 302-648-JOBS (5627)

About the role

Join a team that makes a difference. The all-new Hertrich Collision Center is hiring an experienced Body Shop Estimator to help customers during stressful moments—right after an accident. Our mission is to turn that experience into a positive, supportive, and professional process. If you take pride in helping people and delivering top-tier service, this is the role for you.

Responsibilities

• Greet customers and vendors with professionalism and care
• Inspect damaged vehicles and create accurate repair estimates
• Prepare detailed reports and calculate parts/labor costs
• Work directly with insurance companies and adjusters
• Keep customers updated throughout the repair process
• Process paperwork and ensure accurate system entries
• Manage workload and prioritize multiple repair jobs
• Build strong relationships with customers and partners

Requirements

• 3+ years of collision estimating / insurance adjusting experience
• Strong customer service and communication skills
• Ability to work in a fast-paced, high-volume environment
• Knowledge of repair procedures and insurance processes
• Organized, detail-oriented, and dependable
• Computer proficiency required
• Valid Driver’s License with good driving record
• High School Diploma or GED (additional training a plus)

Benefits

• Competitive pay plan (based on experience)
• Medical, dental, vision & life insurance
• Short & long-term disability options
• 401(k) with employer match
• Paid vacation, holidays & sick time
• Employee vehicle purchase discounts
• Growth opportunities with a large, expanding local organization

Pay

$50,000 to $75,000 per year, plus bonus potential.