Boat Business Assistant
POSITION SUMMARY
The Boat Business Assistant provides the clerical support for all boat, motor, trailer or ATV customer purchases in the Boat Department or at a Boat Dealership. Supports a strong commitment to world class customer service and ensures a pleasant and productive shopping experience for all customers.
ESSENTIAL FUNCTIONS
- Supports a strong commitment to world class customer service and ensures a pleasant and productive shopping experience for all customers.
- Aids the Business/Sales Manager or (in the absence thereof) the Boat Manager in selling finance and insurance programs to increase dealer revenues.
- Conducts or assists in customer closings and funding activities.
- Covers all paperwork involved in the sale process, such as creating and finalizing quotes in IDS, printing all closing documents, entering customer deposits in IDS, and maintaining Sales, Finance, and/or Commission logs.
- Accounts for all monies received in the department and ensures the safekeeping of those funds.
- Completes closing activities at the end of the day, such as till reconciliation procedures, batch detail report, Daily Cash Report, bank deposit slip preparation, etc.
- Enters all activities associated with the sale into IDS accurately within 24 hours of delivery.
- Organizes and processes MSO's by entering their receipt into IDS, safeguarding these documents, maintaining an appropriate filing system for easy retrieval when units sell, and completing appropriate affidavits for requesting duplicate MSO's as needed.
- Answers multi-line phones in a timely, professional, and courteous manner. Directs all inbound calls to the appropriate associate or department and takes complete and accurate messages if requested associate is unavailable.
- Maintains the boat dealership stocked with all necessary office supplies, including state/local title and registration paperwork; maintains an adequate inventory of supplies and orders supplies on a timely basis.
- Completes and files all required title work and associated documentation. Prepares check requests as needed.
- Maintains all documentation from the various manufacturers and warranty registers all products sold within manufacturer’s specified timeframe requirements.
- Performs other clerical tasks as required, including sending faxes, file preparation, and maintenance of customer files.
- Completes other tasks as assigned.
EXPERIENCE/QUALIFICATIONS
- High School education or equivalent experience
- At least 21 years old to qualify for this position
KNOWLEDGE, SKILLS, AND ABILITY
- Ability to calculate figures, make change to customers and figure percentages
- Ability to communicate in a friendly and professional manner to our customers and other associates
- Clerical/data entry skills preferably within the marine or auto industry
- Good organizational abilities
- Detail oriented
TRAVEL REQUIREMENTS
N/A
INDEPENDENT JUDGEMENT
Performs tasks and duties under general supervision, using established procedures and innovation. Chooses from limited alternatives to resolve problems. Occasional independent judgment is required to complete work assignments. Often makes recommendations to work procedures, policies, and practices.
PHYSICAL REQUIREMENTS
- Regular computer work
- Standing, sitting, and walking
- Sometimes lifting up to 50 lbs
BENEFITS SUMMARY
- Enjoy discounts on retail merchandise, our restaurants, world-class resorts and conservation attractions!
- Medical
- Dental
- Vision
- Health Savings Account
- Flexible Spending Account
- Voluntary benefits
- 401k Retirement Savings
- Paid holidays
- Paid vacation
- Paid sick time
- Bass Pro Cares Fund
- And more!
Hiring Decisions
Hiring decisions are administered without regard to race, color, creed, religion, sex, pregnancy, sexual orientation, gender identity, age, national origin, ancestry, citizenship status, disability, veteran status, genetic information, or any other basis protected by applicable federal, state or local law.
Reasonable Accommodations
Qualified individuals with known disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and certain state or local laws. If you need a reasonable accommodation for any part of the application process, please visit your nearest location or contact us at hrcompliance@basspro.com.