Boat Business Assistant

Provides clerical support for all boat, motor, trailer, or ATV customer purchases in the Boat Department or at a Boat Dealership.

Responsibilities

• Supports a strong commitment to world-class customer service and ensures a pleasant and productive shopping experience for all customers.
• Assists the Business/Sales Manager or (in the absence thereof) the Boat Manager in selling finance and insurance programs to increase dealer revenues.
• Conducts or assists in customer closings and funding activities.
• Coordinates all paperwork involved in the sale process, including creating and finalizing quotes in IDS, printing all closing documents, entering customer deposits in IDS, and maintaining Sales, Finance, and/or Commission logs.
• Accounts for all monies received in the department and ensures the safekeeping of those funds.
• Performs closing activities at the end of the day, such as till reconciliation procedures, batch detail report, Daily Cash Report, and bank deposit slip preparation.
• Completes data entry into IDS of all activities associated with the sale and accurately posts all deals within 24 hours of delivery.
• Organizes and processes MSOs by entering their receipt into IDS, safeguarding these documents, maintaining an appropriate filing system for easy retrieval when units sell, and completing appropriate affidavits for requesting duplicate MSOs as needed.
• Answers multi-line phones in a timely, professional, and courteous manner; directs all inbound calls to the appropriate associate or department and takes complete and accurate messages if the requested associate is unavailable.
• Keeps the boat dealership stocked with all necessary office supplies, including state/local title and registration paperwork; maintains an adequate inventory of supplies and orders supplies on a timely basis.
• Completes and files all required title work and associated documentation; prepares check requests as needed.
• Maintains all documentation from various manufacturers and registers all products sold within the manufacturer’s specified timeframe requirements.
• Performs other clerical tasks as required, including sending faxes, file preparation, and maintenance of customer files.
• Performs all other duties as assigned.

Requirements

• High school education or equivalent experience.
• Must be at least 21 years old to qualify for this position.

Skills

• Ability to calculate figures, make change for customers, and figure percentages.
• Ability to communicate in a friendly and professional manner with customers and other associates.
• Clerical/data entry skills, preferably within the marine or auto industry.
• Good organizational abilities.
• Detail-oriented.

Physical Requirements

• Regular computer work, standing, sitting, and walking.
• Occasional lifting; seldom to never lifting up to 50 lbs.

Benefits

• Discounts on retail merchandise, restaurants, world-class resorts, and conservation attractions.
• Dental and vision coverage.
• Voluntary benefits.
• 401k Retirement Savings.
• Paid holidays and paid vacation.
• Bass Pro Cares Fund.
• Additional benefits available.