BMW Elk Grove Acquisition Specialist

Qualifications

• Driver's License
• Sales License
• High school diploma or equivalent
• Ability to read and comprehend instructions and information
• Professional personal appearance
• Excellent communication skills
• Able to meet company's production and quality standards

Physical Requirements

• Spend time indoors in air-conditioned areas
• Sitting on a regular basis
• Standing on a regular basis
• Walking on a regular basis
• Bending, twisting and/or stooping infrequently
• Kneeling and/or squatting infrequently
• Lifting 25 lbs. to 50 lbs. infrequently
• Reaching and/or lifting overhead infrequently
• Climbing stairs occasionally
• Repetitive hand/finger movement on a regular basis
• Grasping/grabbing with hands infrequently
• Pushing and pulling as needed

General Expectations

• Devote himself/herself to insuring satisfaction to customers
• Determine management, production and quality requirements by asking questions and listening
• Attend company meetings as required
• Maintain a follow-up system that encourages follow through with assigned projects
• Establish personal performance goals that are consistent with company standards of productivity and devise a strategy to meet those goals
• Review and analyze actions at the end of each day, week, month, and year to determine how to better utilize time and plans more effectively
• Understand the terminology of the business and keep abreast of technology changes in products and services
• Know and understand the federal, state and local requirements which govern the company’s business
• Follow lawful directions from supervisors
• Understand and follow work rules and procedures
• Participate in performance management
• Interact well with others and be a positive influence on employee morale
• Uphold the company’s non-disclosure and confidentiality policies and agreements
• Work evening, weekend and holiday work hours as required

Job-Specific Expectations

• Purchase a minimum of 25 vehicles per month
• Process all required documentation to purchase a vehicle
• Add purchased units into the store’s inventory using DMS
• Make outbound calls, text messages, and emails to generate appointments, appraisals, and purchases
• Set 50 appointments, purchase a minimum of 25 vehicles
• Utilize CRM for communication with customers as required
• Train, encourage and coach new Acquisition Team Members
• Develop relationships with guests and lead them through the acquisition process
• Follow up with customers after the acquisition process
• Understands, keeps abreast of, and complies with federal, state, and local regulations that affect vehicle sales
• Maintain professional appearance in accordance with employee handbook
• Maintain and Average Response Time of 10 minutes or less
• Complete an average of 125 Outbound Activities (calls, texts, emails) per day
• Log every activity in CRM with supporting notes
• Follow all Documented Niello Buy Center and Appraisal Processes
• Attend all Required Meetings

Disclaimer And Approvals

This document is intended to describe the general nature and level of work being performed by people assigned to this job. This information is current at the time of publication. Responsibilities may include other duties as assigned and may be amended at the discretion of The Niello Company with or without notice.

Equal Employment Opportunity

The Niello Company is an equal opportunity employer that does not discriminate on the basis of actual or perceived: race, religious creed, color, national origin, ancestry, physical or mental disability, medical condition, genetic information, marital status (including registered domestic partnership status), sex and gender (including pregnancy, childbirth, lactation, and related medical conditions), reproductive health decision-making, gender identity and gender expression (including transgender individuals who are transitioning, have transitioned, or are perceived to be transitioning to the gender with which they identify), age (40 and over), sexual orientation, military and veteran status, domestic violence victim status, political affiliation, and any other consideration protected by federal, state or local law. We support an inclusive workplace where team members excel based on personal merit, qualifications, experience, ability, and job performance.

At-Will Employment

Employment at The Niello Company is at-will, and therefore, can be terminated, with or without cause, at any time, at the option of the employee or Company. This at-will employment relationship will remain in effect throughout an employee’s employment and may not be modified by any oral or implied agreement.

Compensation Range By Position

The expected pay for this position is $2,930.00 to $10,000.00 per month and may vary based on factors such as location, skills, and relevant experience.

Benefits

The Niello Company is proud to offer a competitive Benefits package, including Medical, Dental, & Vision plans, to all Full-time Team Members as well as Part-time Team Members who are deemed eligible based on a minimum hours requirement. In addition, TNC offers access to other Benefits such as a Health Savings Account, Flexible Spending Account, Life Insurance, Disability Insurance, 401(k), and an employee discount program. In addition, eligible employees also enjoy paid time off benefits that vary based on position.