BMV Part-time Customer Service Representative
About the role
The Bureau of Motor Vehicles (BMV) delivers exceptional, customer-focused services built on choice, innovation, and genuine care. We strive to be a trusted partner to every Hoosier by investing in our people, fostering growth, and developing future leaders who drive excellence and a strong culture of service.
Role Overview
Customer Service Representatives are the frontline contact for the Bureau of Motor Vehicles. You will provide timely and accurate customer service utilizing good communication skills, computer skills, and on-the-job training. You will assist Hoosiers with a broad scope of BMV needs. This Part-time Position Serves At The Greencastle, Indiana, BMV Branch Office. Work Hours Will Be Scheduled With Your Supervisor And Will Be Within These Branch Hours:
- Sunday: Closed
- Monday: Closed
- Tuesday: 9:00 am - 6:30 pm
- Wednesday: 9:00 am - 5:00 pm
- Thursday: 9:00 am - 5:00 pm
- Friday: 9:00 am - 5:00 pm
- Saturday: 9:00 am - 12:30 pm
What You'll Need For Success
- Top-notch communication skills.
- A high level of critical thinking and the ability to troubleshoot.
- Ability to process cash and card transactions.
- Ability to travel up to 20 percent of the time to branch locations, training, or branch-related community activities.
- Ability to perform essential functions with or without reasonable accommodation.
Supervisory Responsibilities/Direct Reports
This role may be utilized in a supervisory capacity based on agency needs.
Benefits Of Employment With The State Of Indiana
- Paid vacation, personal and sick time off
- Competitive leave policies covering a variety of employee needs
- 12 company paid holidays, 14 in election years
- 75 hours of paid New Parent Leave and up to eight weeks of paid Childbirth Recovery Leave for eligible mothers.
- Free Parking
- Free LinkedIn Learning
Equal Employment Opportunity
The State of Indiana is an Equal Opportunity Employer and is committed to recruiting, selecting, developing, and promoting employees based on individual ability and job performance. Reasonable accommodations may be available to enable individuals with disabilities to complete the application and interview process as well as perform the essential functions of a role.