Blount Re-Entry Care Coordinator

Helen Ross McNabb Center · Knoxville, TN · 1 wk ago

OTHR$19.54/hrFull-time

Summary Of Role Of Team

The Blount County Transition Campus RRHP is classified as an "adult supportive residential facility" providing 24-hour residential care incorporating treatment and rehabilitation components. Services include psychiatric, nursing, case management, wrap-around and recovery, transportation, and personal care services. The program promotes training in community living skills and increased socialization opportunities through daily leisure and psycho-educational activities. It is staffed with a minimum of one staff member for every twelve service recipients 24 hours per day/seven days per week/365 days per year. Services are provided to adults age 18 and above who are court-ordered to the program.

Summary Of Position

Serves as the primary care coordinator that provides care coordination using an integrative approach to all clients in the RRHP Program. Functions as a member of a treatment team to plan, implement, and evaluate successful interventions for adults. Embraces the key values of empowerment, normalization, rehabilitation, and continuity of care. Provides advocacy, linkage, and referral services as needed. Interfaces with community agencies and referral sources to coordinate care. Provides therapeutic support and crisis intervention as needed. Mandatory to remain awake and alert during shift to monitor client safety. Upholds center policy and procedures, and CARF standards.

Job Duties/Responsibilities

Provides care coordination for clients with co-occurring mental health and substance use diagnoses.
Facilitates care coordination between the primary care provider, behavioral health provider, pharmacy, and specialists regarding health needs of the client.
Promotes health education with the client and/or family.
Provides crisis intervention and emergency services as needed.
Ensures client participation in treatment planning as evidenced by signatures on treatment plans.
Attends and is timely to weekly multidisciplinary treatment team meetings.
Attends and participates in administrative/staff team meetings without tardiness.
Responds to all flags, emails, and voicemails within 2 business days.
Aids in the completion of the treatment plan within 48 hours of admission with input from other professionals.
Facilitates groups and organizes activities for groups on a daily basis.
Performs urine drug screens as required.
Collaborates with other staff to maintain participant’s schedule and provide daily structure.
Provides transportation and case management services in Blount County and possible surrounding counties to include employment placement, resources, and relapse prevention linkage to all required external services.
Respects dignity and worth of each person served using trauma-informed practices.
Completes all required clinical documentation and assessments in accordance with Center Policy and Procedure and funding source guidelines.
Completes and signs EMR progress notes within two business days of encounter.
Completes group logs and other required documentation on time according to agency standards.
Ensures that all clients have an up-to-date ROI, care plan, crisis plan, consent to contact after discharge, DLA-20, Health Link Consent Form, and updated signature admissions page every 6 months, and as needed.
Creates and coordinates treatment interventions that are reflected in progress note documentation based on the care plan goals.

Quality Care

Provides care coordination for clients with co-occurring mental health and substance use diagnoses. Facilitates care coordination between the primary care provider, behavioral health provider, pharmacy, and specialists regarding health needs of the client. Promotes health education with the client and/or family. Provides crisis intervention and emergency services as needed. Ensures client participation in treatment planning as evidenced by signatures on treatment plans. Attends and is timely to weekly multidisciplinary treatment team meetings. Attends and participates in administrative/staff team meetings without tardiness. Responds to all flags, emails, and voicemails within 2 business days. Aids in the completion of the treatment plan within 48 hours of admission with input from other professionals. Facilitates groups and organizes activities for groups on a daily basis. Performs urine drug screens as required. Collaborates with other staff to maintain participant’s schedule and provide daily structure. Provides transportation and case management services in Blount County and possible surrounding counties to include employment placement, resources, and relapse prevention linkage to all required external services. Respects dignity and worth of each person served using trauma-informed practices. Completes all required clinical documentation and assessments in accordance with Center Policy and Procedure and funding source guidelines. Completes and signs EMR progress notes within two business days of encounter. Completes group logs and other required documentation on time according to agency standards. Ensures that all clients have an up-to-date ROI, care plan, crisis plan, consent to contact after discharge, DLA-20, Health Link Consent Form, and updated signature admissions page every 6 months, and as needed. Creates and coordinates treatment interventions that are reflected in progress note documentation based on the care plan goals.

Team Atmosphere

Interacts professionally with other employees, clients, and community organizations.
Interacts and coordinates with law enforcement and other criminal justice agencies, as well as outside facilitators.
Works effectively as a team contributor on all assignments.
Works independently while understanding the necessity for communicating and coordinating work efforts with other employees and organizations.
Is expected to have regular and predictable attendance and the ability to work cooperatively with others.
Demonstrates a consideration and concern for fellow workers and their jobs and promotes harmonious relationships and attitudes.
Accepts additional assignments and/or changes in assignment and/or work.
Promotes an environment in which the culture and spiritual beliefs of the individual are respected.

Compensation

Starting salary for this position is approximately $19.54/hr based on relevant experience and education.

Schedule

The schedule of this position is 40 hours per week. Due to the diversity of job responsibilities, this position requires flexibilities in scheduling (days, evenings, weekends, and holidays).

Travel

This position requires utilizing a personal dependable vehicle to conduct Center business and transport clients. Maintaining a dependable vehicle and certified driver status is a condition of employment. F Endorsement is required for this position and must be able to operate company owned vehicle as well.

Equipment/Technology

Computer skills and ability to utilize company program software to properly document.
Telephone and faxing skills.
Must be efficient in computer skills.
Use of Microsoft Office is required.
Must be able to use a fax machine and phone system.

Experience / Knowledge

Must have course work and/or experience in the areas of cultural diversity, human development, etiology and treatment of medical disorders and mental illness, alcohol and drug abuse, physical and sexual abuse, suicide, and intellectual disability.
Computer experience is helpful.
Education/License: Bachelor's degree in a health-related field of counseling, psychology or social work. Candidates with a Bachelor's degree in rehabilitation, occupational therapy, criminal justice, and education must have fifteen (15) college-level semester hours of course work in behavioral health and at least one (1) year of work experience in the behavioral health setting.

Physical/Emotional/Social - Skills/Abilities

Ability to effectively and ethically coordinate care for children, adults, and/or families.
Ability to present professionally and work within a team format to plan, implement, and evaluate successful interventions.
Ability to work within a team format to meet positive goals for adults and/or children and interface with other agencies involved in the ecology of the individual.
Mandatory to remain awake and alert during shift to monitor client safety.
Ability to exercise sound judgment and effective decision-making, ability to set and demonstrate appropriate boundaries, ability to be an empathic listener, flexibility, willingness, and adaptability to working with diverse populations.
Ability to communicate effectively and possess good time management and organizational skills.
Hearing of normal and soft tones.
Close eye work.
Valid driver's license-F endorsement.
Lifting up to 50lbs.
Frequent sitting, standing, walking, bending, stooping, and reaching.
Mandatory to remain awake and alert during shift to monitor client safety.

Location

Blount County, Tennessee

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