Blood Collections Team Supervisor (Fixed Site)

About the role

When you join our team as a Team Supervisor you will use your leadership, compassion and customer service skills to lead our blood collection team to going above and beyond ensuring that all donors have the best experience possible. Our Team Supervisors drive for results and serve others with a high level of respect for our staff and the donors we value. The Red Cross offers paid phlebotomy training with the ability to grow your skills and career within the nation’s top humanitarian organization.

Responsibilities

• Supervise blood collection staff at our Donor Center, including training and performance
• Drive for results and to serve others with a high level of respect for customer service
• Take the time to personally connect with donors – listen to their stories and help them understand the value of their donation
• Contribute to a friendly and fun environment. Team up with your co-workers to keep our donors coming back again and again

Schedule

To best meet the needs of our donors and community, staff work a variable schedule which may include early mornings, late nights, weekends, and holidays. Schedule is provided two to three weeks in advance.

Standard location: Charlottesville, Virginia

Pay

The salary range for this position is $60,200.00 - $100,400.00 annually.

Requirements

• Bachelor’s degree OR a combination of education and work experience (four to eight years of work experience in a related field) is required
• Minimum two years of supervisory/leadership experience
• Customer service experience and effective verbal communication skills are required
• Ability to work a variable schedule including early mornings, late nights, weekends, and holidays
• A current, valid driver's license with a good driving record is required
• Physical requirements may include the ability to lift, push or pull heavy weights up and down ramps and stairs, good manual dexterity, the ability to sit or stand for long periods of time and adapt to long, irregular hours and frequent schedule changes
• Basic computer skills are required. Must be proficient with Microsoft office applications

Preferred Qualifications

• Prior apheresis or dialysis experience
• Prior leadership experience exceeding 2 years in a healthcare setting

Benefits

As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive package includes:

• Medical, Dental, and Vision plans
• Health Spending Accounts & Flexible Spending Accounts
• PTO: Starting 15 days a year; based on type of job and tenure
• Holidays: 11 paid holidays comprised of six core holidays and five floating holidays
• 401K with up to 6% company match
• Paid Family Leave
• Employee Assistance
• Disability and Insurance: Short + Long Term
• Service Awards and recognition