Blood Collection Staff - Customer Service - W Henrietta, NY

Job Overview

Joining The American Red Cross is like nothing else – it’s as much something you feel as something you do. You become a vital part of the world’s largest humanitarian network. Joining a team of welcoming individuals who are exceptional, yet unassuming. Diverse, yet uncompromising in unity. You grow your career within a movement that matters, where success is measured in people helped, communities made whole, and individuals equipped to never stop changing lives and situations for the better.

Key Responsibilities

• Take the time to personally connect with donors – listen to their stories and help them understand how impactful their donation is.
• Collaborate with your teammates to create a welcoming and friendly environment so our volunteer donors feel comfortable coming back again and again.
• Be detail-oriented all day, every day. This ensures that the blood you collect meets goals, regulatory requirements and can be safely transfused.
• Drive Red Cross vehicles and you will work with the team to setup and tear down equipment at the donation sites.
• Position may require a minimum height of 60 inches to ensure the ability to safely operate Red Cross vehicles.

Additional Qualifications/Responsibilities

• A high school diploma or equivalent is required.
• Customer service experience and effective verbal communication skills are required.
• A current, valid driver's license with a good driving record is required.
• (DOT certification is required, you must pass applicable DOT physical and related requirements and be able to possess or obtain a medical certification of at least one-year duration).
• Physical requirements may include the ability to lift, push or pull heavy weights up and down ramps and stairs, good manual dexterity, the ability to sit or stand for long periods of time and adapt to long, irregular hours and frequent schedule changes are required.
• Basic computer skills are required. Must be proficient with Microsoft office applications.

Pay Information

Starting rate $20.00/hour. Pay may increase depending on experience.

Physical Requirements

• The position may require a minimum height of 60 inches to ensure the ability to safely operate Red Cross vehicles.

Additional Information

• Standard Schedule (West Henrietta And Rochester, New York): To best meet the needs of our donors and community, staff work a variable schedule which may include early mornings, late nights, weekends, and holidays. Overnight travel may be required in some locations.
• Variable schedule with rotating weekends.
• Schedule is provided two to three weeks in advance.

Location

City* W Henrietta
State* New York