Blood Collection Staff – Customer Service

Job Description

We provide Paid-Training – no prior medical experience required!

Joining The American Red Cross is like nothing else – it’s as much something you feel as something you do. You become a vital part of the world’s largest humanitarian network. Joining a team of welcoming individuals who are exceptional, yet unassuming. Diverse, yet uncompromising in unity.

Key Responsibilities

• Take the time to personally connect with donors – listen to their stories and help them understand how impactful their donation is.
• Collaborate with your teammates to create a welcoming and friendly environment so our volunteer donors feel comfortable coming back again and again.
• Be detailed oriented all day, every day. This ensures that the blood you collect meets goals, regulatory requirements and can be safely transfused.
• Drive Red Cross vehicles and you will work with the team to setup and tear down equipment at the donation sites.

Minimum Qualifications

• A high school diploma or equivalent required.
• Customer service experience and effective verbal communication skills are required.
• A current, valid driver's license with good driving record is required and reliable transportation.
• Physical requirements may include the ability to lift, push or pull heavy weights up and down ramps and stairs, good manual dexterity, the ability to sit or stand for long periods of time and adapt to long, irregular hours and frequent schedule changes is required.
• Position may require minimum height of 60 inches to ensure the ability to safely operate Red Cross vehicles.

Preferred Qualifications

• Prior healthcare or phlebotomy experience (CNA, MA, EMT, etc.).
• Prior leadership experience.

Pay Information

Starting rate $18/hour. Pay may increase depending on experience
Sign On Bonus: $3,000

Benefits

• Medical, Dental, and Vision plans
• Health Spending Accounts & Flexible Spending Accounts
• PTO (Paid Time Off): Starting at 15 days a year; based on FLSA (Fair Labor Standards Act) status and tenure
• Holidays: 11 paid holidays comprised of six core holidays and five floating holidays
• 401K with up to 6% company match
• Paid Family Leave
• Employee Assistance Program
• Disability and Insurance: Short + Long Term
• Service Awards and recognition