Blacksburg, VA - Recruiting Manager

This exempt position reports to the Operating Director and shares on-call responsibilities with other managers. The Recruiting Manager provides recruiting, administrative, and operational support for the office, working directly with the Scheduling Manager.

About the role

Cornerstone Caregiving is a nationwide home care organization serving seniors in more than 300 locations, committed to helping seniors age in place with dignity and the highest quality of care.

Responsibilities

• Caregiver Management: Manage caregivers, including hiring and terminating as needed.
• Recruiting: Recruit, interview, hire, and onboard caregivers each week.
• On-Call: Periodically manage after-hours calls from clients, caregivers, and referral sources; address urgent schedule changes.
• General Office Support: Provide operational and administrative support to the Operating Director.
• In-home Assessments: Support the Operating Director with conducting intakes and ensure client satisfaction.
• Client Care: Ensure high-quality client service from phone calls to in-home consultations to maximize client retention.
• Compliance: Adhere to Cornerstone Caregiving's operating standards and state-specific compliance requirements.
• Travel: Limited travel as needed for sales, marketing, and client care service needs; must have reliable transportation.

Requirements

• High school diploma or equivalent
• Associate's and/or Bachelor's degree (may substitute degree requirement with a combination of education/experience)
• Minimum of two years' experience as an Administrator and/or managing sales, customer service, and human resources functions within an office setting
• Valid driver's license
• Valid state-required proof of auto insurance

Preferred Skills

• Ability to work autonomously in a fast-paced environment
• Comfortable working with technology
• Experience with direct recruitment, hiring, and oversight of frontline employees
• Strong interpersonal and communication skills
• Proficient in Google Workspace (Gmail, Meet, Calendar, Docs, Sheets, etc.)

Physical Requirements

Reasonable accommodations can be made to enable individuals with disabilities to perform the essential functions. This position may involve:

• Sitting and standing for long periods of time
• Bending and stooping
• Lifting up to 10 lbs. regularly and up to 50+ lbs. occasionally
• Using a computer for extended periods: typing, staring at a bright monitor or TV screen
• Using fingers, wrists, and arms
• Stress on back may occur

Work Environment

Office Environment

• High-paced office environment
• Continuous phone use/ringing; talking; various noise levels
• Interactions with employees, referral sources, and clients
• Possible exposure to prescription drugs, bodily fluids, small appliances for cooking, cooling, and heating foods or securely storing medications

Client's Environment

• Unknown environments; bodily fluids, household and human germs
• Extreme cold or hot temperatures in or outside
• Light to heavy traffic; inclement weather
• Human body weights that vary based on client health and lifting as prescribed or needed per plan of care; 50+ lbs.

Benefits

• Access to company-sponsored benefits plan including health, dental, vision, life, and other insurance benefits
• PTO accrues at 1 day per month
• Growth Bonus
• WOTC Bonus
• Phone Stipend

Pay

Starting salary: $40,000