BIS-Banking Support Operations Analyst
City National Bank · New York, NY · 4 wk ago
On-siteAnalyst$16.66–$25.02/hrFull-time
We need to output HTML fragment with sections: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections that have real specific content.
From posting:
- "WHAT IS THE OPPORTUNITY?" includes description of role: develop technical skills, business acumen, financial services experience; specific roles: client contact centers supporting debit card, credit card, client service; client statement production; client mailroom and delivery services; vault and lockbox services; specific experience and knowledge: City National Bank client and lines of businesses; Client Service and Support; Daily transaction processing; Reconciliation and reporting. This could be "About the role" or "Responsibilities". We'll treat as "About the role".
- "WHAT WILL YOU DO?" includes list of duties: Gains industry and organizational knowledge through daily business interactions and job assignments while working closely with key company stakeholders; Ability to perform both independently, as well as part of a team; Enjoys working in a fast-paced environment, with the ability to multitask; Works cross-functionally on short and long-term projects and initiatives focused on growth and efficiency; Develops business, financial and analytical skills needed for career at CNB; Understands B&IS and CNB’s culture and strategy and the overall vision of the bank; Gains knowledge of banking systems and processes, risk management principles, framework and internal controls; Utilizes knowledge and learned skills to identify opportunities to improve processes, tackle complex projects, provide innovative business solutions and recommendations. This is responsibilities.
- "WHAT DO YOU NEED TO SUCCEED?" includes Required Qualifications*: Bachelor's Degree or equivalent; 1 year experience in MS office applications. Additional Qualifications: Career interest in banking preferred; Proven leadership skills, with the ability to lead projects and build relationships; Excellent verbal and written English communication skills, as well as confidence to “speak up” with poise to deal with challenging situations; Must be proficient in multi-tasking and prioritizing projects; Problem solving, analytical and decision-making skills with strong business acumen.
We need to separate Requirements (maybe required qualifications) and Qualifications (additional) and Skills (maybe skills). The instruction: Use headings for sections: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We need to decide mapping.
We have content for About the role (opportunity). Responsibilities (what will you do). Requirements (required qualifications). Qualifications (additional qualifications). Skills (maybe the skills listed: leadership, communication, multitasking, problem solving, analytical, decision-making, business acumen). Benefits (benefits and perks). Pay (compensation). Schedule (not present). So we will not include Schedule.
We must not include placeholder text like "commensurate with experience". Pay: we have "Starting base salary: $16.66 - $25.02 per hour. Exact compensation may vary based on skills, experience, and location." That's specific enough to include Pay section.
Benefits: list of benefits: Comprehensive healthcare coverage, including Medical, Dental and Vision plans, available the first of the month following start date; Generous 401(k) company matching contribution; Career Development through Tuition Reimbursement and other internal upskilling and training resources; Valued Time Away benefits including vacation, sick and volunteer time; Specialized health and family planning benefits including fertility benefits, and cancer, diabetes and musculoskeletal support programs; Career Mobility support from a dedicated recruitment team; Colleague Resource Groups to support networking and community engagement. Also "Get a more detailed look at our Benefits and Perks." (that's a link, we can ignore as boilerplate? It's not boilerplate but it's a call to action; maybe we can include as part of benefits but it's just a sentence. We'll keep it.
We must remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. At the end there is "INCLUSION AND EQUAL OPPORTUNITY EMPLOYMENT ..." which is EEO boilerplate; we must remove. Also "Represents basic qualifications for the position. To be considered for this position, you must at least meet the required qualifications. careers.cnb.com accepts applications on an ongoing basis, until filled. Unless otherwise indicated as fully remote, reporting into a designated City National location is an essential function of the job." That's application instructions; remove.
Now produce HTML fragment with headings and lists
and lists - for any list of duties/requirements/benefits, and
for prose.
We need to decide which content is list vs prose.
About the role: could be prose paragraph(s). Could also be list of specific roles and experience. We'll make a
summarizing the opportunity, then maybe a
for specific roles and specific experience.
Responsibilities: list of duties (the bullet points). We'll make .
Requirements: required qualifications: Bachelor's Degree or equivalent; 1 year experience in MS office applications. Could be .
Qualifications: additional qualifications: list items.
Skills: list of skills: leadership, communication, multitasking, problem solving, analytical, decision-making, business acumen. Could be .
Benefits: list of benefits items.
Pay: prose paragraph with salary range.
We must not repeat job title as heading. Already not.
Now produce HTML.
Check for any duplicated lines: ensure we don't repeat.
Let's craft.
About the role: We'll combine the opportunity paragraph and specifics.
Paragraph: "The Banking and Investment Banking Support Services Analyst role is designed to develop the technical skills, business acumen, and financial services experience for colleagues interested in entering the financial services industry. The role will provide you with the ability to gain specific and practical experience to learn, contribute, and integrate within City National Bank."
Then list specific roles: "Client contact centers supporting debit card, credit card, and client service; Client statement production; Client mailroom and delivery services; Vault and lockbox services."
Then list specific experience and knowledge: "City National Bank client and lines of businesses; Client Service and Support; Daily transaction processing; Reconciliation and reporting."
We could combine into one list but better separate.
We'll output:
About the role
The Banking and Investment Banking Support Services Analyst role is designed to develop the technical skills, business acumen, and financial services experience for colleagues interested in entering the financial services industry. The role will provide you with the ability to gain specific and practical experience to learn, contribute, and integrate within City National Bank.
- Client contact centers supporting debit card, credit card, and client service
- Client statement production
- Client mailroom and delivery services
- Vault and lockbox services
- City National Bank client and lines of businesses
- Client Service and Support
- Daily transaction processing
- Reconciliation and reporting
But we have two consecutive maybe okay. Could combine into one list with all items. But it's fine.
Responsibilities: Responsibilities
then with each duty.
List items:
- Gains industry and organizational knowledge through daily business interactions and job assignments while working closely with key company stakeholders
- Ability to perform both independently, as well as part of a team
- Enjoys working in a fast-paced environment, with the ability to multitask
- Works cross-functionally on short and long-term projects and initiatives focused on growth and efficiency
- Develops business, financial and analytical skills needed for career at CNB
- Understands B&IS and CNB’s culture and strategy and the overall vision of the bank
- Gains knowledge of banking systems and processes, risk management principles, framework and internal controls
- Utilizes knowledge and learned skills to identify opportunities to improve processes, tackle complex projects, provide innovative business solutions and recommendations
Requirements: Requirements
with Bachelor's Degree or equivalent; 1 year experience in MS office applications.
Qualifications: Qualifications
with Career interest in banking preferred; Proven leadership skills, with the ability to lead projects and build relationships; Excellent verbal and written English communication skills, as well as confidence to “speak up” with poise to deal with challenging situations; Must be proficient in multi-tasking and prioritizing projects; Problem solving, analytical and decision-making skills with strong business acumen.
Skills: Could be separate but we already have leadership etc in qualifications. However we need a Skills section if we have specific skills not covered elsewhere. The qualifications already cover many skills. But we could still create Skills section for the skills like leadership, communication, multitasking, problem solving, analytical, decision-making, business acumen. However that would duplicate qualifications. The instruction: Prefer a few substantive sections over many thin ones. So maybe we merge qualifications and skills into one section? But headings are prescribed; we must use them if we have content. We have content for Qualifications (additional qualifications). We also have content for Skills (the skills listed). Could we treat the additional qualifications as Skills? The headings are separate; we could put the leadership etc under Skills, and keep Qualifications for just the career interest in banking preferred? But that seems artificial.
Better: Use Qualifications for the additional qualifications (career interest in banking preferred, proven leadership skills, etc). Use Skills for the specific skill set: leadership, communication, multitasking, problem solving, analytical, decision-making, business acumen. However there is overlap. But we can still list them.
Alternatively, we could omit Skills section if we feel it's thin. But we have specific skills listed; we could put them under Skills.
Let's decide: We'll keep Qualifications for "Career interest in banking preferred." and maybe "Proven leadership skills..."? Actually leadership is a skill. Hmm.
Given the instruction to prefer few substantive sections, maybe we combine Qualifications and Skills into one section called "Qualifications". But we must follow headings: we can still have both headings but if one is thin we might omit it. The instruction: "Prefer a few substantive sections over many thin ones." So if Skills would be thin (just a list of skills already covered), we could omit it. But we need to see if we have enough distinct content for Skills beyond what's in Qualifications. The Qualifications already includes leadership, communication, multitasking, problem solving, analytical, decision-making, business acumen. So Skills would be duplicate. So better to omit Skills section.
Thus we will have sections: About the role, Responsibilities, Requirements, Qualifications, Benefits, Pay.
Check if we have content for each:
- About the role: yes.
- Responsibilities: yes.
- Requirements: yes (required qualifications).
- Qualifications: yes (additional qualifications).
- Benefits: yes.
- Pay: yes.
Schedule: none, omit.
Now ensure we don't include any boilerplate like "EEO". We removed.
Now produce HTML.
Make sure to use proper escaping for special characters like “ and ” maybe keep as is.
We'll output:
About the role
The Banking and Investment Banking Support Services Analyst role is designed to develop the technical skills, business acumen, and financial services experience for colleagues interested in entering the financial services industry. The role will provide you with the ability to gain specific and practical experience to learn, contribute, and integrate within City National Bank.
- Client contact centers supporting debit card, credit card, and client service
- Client statement production
- Client mailroom and delivery services
- Vault and lockbox services
- City National Bank client and lines of businesses
- Client Service and Support
- Daily transaction processing
- Reconciliation and reporting
Responsibilities
- Gains industry and organizational knowledge through daily business
for prose. We need to decide which content is list vs prose. About the role: could be prose paragraph(s). Could also be list of specific roles and experience. We'll make a
summarizing the opportunity, then maybe a
- for specific roles and specific experience.
Responsibilities: list of duties (the bullet points). We'll make
- Client contact centers supporting debit card, credit card, and client service
- Client statement production
- Client mailroom and delivery services
- Vault and lockbox services
- City National Bank client and lines of businesses
- Client Service and Support
- Daily transaction processing
- Reconciliation and reporting
- Client contact centers supporting debit card, credit card, and client service
- Client statement production
- Client mailroom and delivery services
- Vault and lockbox services
- City National Bank client and lines of businesses
- Client Service and Support
- Daily transaction processing
- Reconciliation and reporting
- Gains industry and organizational knowledge through daily business
- .
Requirements: required qualifications: Bachelor's Degree or equivalent; 1 year experience in MS office applications. Could be
- .
Qualifications: additional qualifications: list items.
Skills: list of skills: leadership, communication, multitasking, problem solving, analytical, decision-making, business acumen. Could be
- .
Benefits: list of benefits items.
Pay: prose paragraph with salary range.
We must not repeat job title as heading. Already not.
Now produce HTML.
Check for any duplicated lines: ensure we don't repeat.
Let's craft.
About the role: We'll combine the opportunity paragraph and specifics.
Paragraph: "The Banking and Investment Banking Support Services Analyst role is designed to develop the technical skills, business acumen, and financial services experience for colleagues interested in entering the financial services industry. The role will provide you with the ability to gain specific and practical experience to learn, contribute, and integrate within City National Bank."
Then list specific roles: "Client contact centers supporting debit card, credit card, and client service; Client statement production; Client mailroom and delivery services; Vault and lockbox services."
Then list specific experience and knowledge: "City National Bank client and lines of businesses; Client Service and Support; Daily transaction processing; Reconciliation and reporting."
We could combine into one list but better separate.
We'll output:
About the role
The Banking and Investment Banking Support Services Analyst role is designed to develop the technical skills, business acumen, and financial services experience for colleagues interested in entering the financial services industry. The role will provide you with the ability to gain specific and practical experience to learn, contribute, and integrate within City National Bank.
- maybe okay. Could combine into one list with all items. But it's fine.
Responsibilities:
Responsibilities
then- with each duty.
List items:
- Gains industry and organizational knowledge through daily business interactions and job assignments while working closely with key company stakeholders
- Ability to perform both independently, as well as part of a team
- Enjoys working in a fast-paced environment, with the ability to multitask
- Works cross-functionally on short and long-term projects and initiatives focused on growth and efficiency
- Develops business, financial and analytical skills needed for career at CNB
- Understands B&IS and CNB’s culture and strategy and the overall vision of the bank
- Gains knowledge of banking systems and processes, risk management principles, framework and internal controls
- Utilizes knowledge and learned skills to identify opportunities to improve processes, tackle complex projects, provide innovative business solutions and recommendations
Requirements:
Requirements
- with Bachelor's Degree or equivalent; 1 year experience in MS office applications.
Qualifications:
Qualifications
- with Career interest in banking preferred; Proven leadership skills, with the ability to lead projects and build relationships; Excellent verbal and written English communication skills, as well as confidence to “speak up” with poise to deal with challenging situations; Must be proficient in multi-tasking and prioritizing projects; Problem solving, analytical and decision-making skills with strong business acumen.
Skills: Could be separate but we already have leadership etc in qualifications. However we need a Skills section if we have specific skills not covered elsewhere. The qualifications already cover many skills. But we could still create Skills section for the skills like leadership, communication, multitasking, problem solving, analytical, decision-making, business acumen. However that would duplicate qualifications. The instruction: Prefer a few substantive sections over many thin ones. So maybe we merge qualifications and skills into one section? But headings are prescribed; we must use them if we have content. We have content for Qualifications (additional qualifications). We also have content for Skills (the skills listed). Could we treat the additional qualifications as Skills? The headings are separate; we could put the leadership etc under Skills, and keep Qualifications for just the career interest in banking preferred? But that seems artificial.
Better: Use Qualifications for the additional qualifications (career interest in banking preferred, proven leadership skills, etc). Use Skills for the specific skill set: leadership, communication, multitasking, problem solving, analytical, decision-making, business acumen. However there is overlap. But we can still list them.
Alternatively, we could omit Skills section if we feel it's thin. But we have specific skills listed; we could put them under Skills.
Let's decide: We'll keep Qualifications for "Career interest in banking preferred." and maybe "Proven leadership skills..."? Actually leadership is a skill. Hmm.
Given the instruction to prefer few substantive sections, maybe we combine Qualifications and Skills into one section called "Qualifications". But we must follow headings: we can still have both headings but if one is thin we might omit it. The instruction: "Prefer a few substantive sections over many thin ones." So if Skills would be thin (just a list of skills already covered), we could omit it. But we need to see if we have enough distinct content for Skills beyond what's in Qualifications. The Qualifications already includes leadership, communication, multitasking, problem solving, analytical, decision-making, business acumen. So Skills would be duplicate. So better to omit Skills section.
Thus we will have sections: About the role, Responsibilities, Requirements, Qualifications, Benefits, Pay.
Check if we have content for each:
- About the role: yes.
- Responsibilities: yes.
- Requirements: yes (required qualifications).
- Qualifications: yes (additional qualifications).
- Benefits: yes.
- Pay: yes.
Schedule: none, omit.
Now ensure we don't include any boilerplate like "EEO". We removed.
Now produce HTML.
Make sure to use proper escaping for special characters like “ and ” maybe keep as is.
We'll output:
About the role
The Banking and Investment Banking Support Services Analyst role is designed to develop the technical skills, business acumen, and financial services experience for colleagues interested in entering the financial services industry. The role will provide you with the ability to gain specific and practical experience to learn, contribute, and integrate within City National Bank.