Birthday Party Assistant

Responsibilities

• Manage and/or directly respond to all phone and email inquiries and direct potential customers through 92NY birthday party offerings
• Follow up on all patron email responses
• Book parties and take payments on our calendar and through our Traction Rec computer system
• Schedule and conduct birthday party tours — highlighting and explaining venue and facility options
• Help maintain an organized, web-based party booking process for all birthday party venues and party rooms
• Support the 92NY Party Supervisor in responding to all incoming email and phone party inquiries
• Set up weekly party schedules and signs for the weekend
• Maintain the party instructor coach contact list
• Manage the party favors
• Set up weekly memos for the party instructors
• Help manage bookings and payments through Traction Rec

Requirements

• High school diploma required; bachelor's degree preferred
• Experience with professional event and/or birthday party planning
• Administrative experience required
• Knowledge, expertise and efficiency with explaining and selling birthday party packages

Skills

• Strong proficiency in Microsoft Word, Excel, Outlook and Salesforce (training provided for Salesforce/Traction Rec system)
• Excellent verbal, written communication and presentation skills
• Ability to multitask and be extremely detail oriented
• Strong organizational skills with high volumes of data
• Ability to communicate well and effectively with other members of the Party Team

Schedule

14.5 hours per week

Pay

Per diem compensation range: $23–$26 per hour. Actual compensation based on qualifications, years of relevant experience, education, certifications, and location.