Birth Center Unit Secretary PT Nights

IHA · Dubuque, IA · Today

AdministrativePart-time

Summary

At MercyOne, health care is more than just a doctor's visit or a place to go when you're in need of medical attention. Our Mission is based on improving the health of our communities – that means not only when you are sick but keeping you well. MercyOne Dubuque is the leading hospital in the tri-states, offering the only comprehensive cardiology center and level II regional neonatal intensive care unit in the area as well as the newly constructed MercyOne Dubuque Cancer Center. Other services include a trauma center, a CARF-accredited inpatient rehabilitation unit, home health care, orthopedics, retail pharmacies, palliative care, and a wide range of outpatient and community services. MercyOne operates two hospital-based skilled nursing units and a 40-bed nursing home. In recognition of the strength of its nursing service and the overall quality of patient care, MercyOne Dubuque has been designated a Magnet® hospital four consecutive times - the nation's most prestigious award for nursing excellence.

Responsibilities

Perform clerical and receptionist duties under the direction and supervision of the Clinical Director
Transcribe physician orders; perform order entry on the computer
Schedule diagnostic tests and therapies for patients
Assemble admission and discharge charts and maintain patient medical records
Complete documentation for billing
Answer telephone calls, provide routine approved information via telephone and in person, and relay other calls and messages to appropriate staff
Demonstrate professional behavior consistent with the Mission of MercyOne, the Vision of Patient Care Services, evidence-based standards of care, and established policies and procedures
Function as a receptionist for the nursing unit by screening and routing incoming calls and visitors
Communicate routine information to patients and visitors
Maintain equipment in proper working order
Maintain the cleanliness of the unit, ordering and stocking appropriate inventory of departmental supplies, setting up rooms for new patients, and other activities
Demonstrate specific customer focused behaviors and promote customer satisfaction consistent with the MercyOne Customer Service Standards
Perform clerical duties including assembling charts, and compiling reports and records
Promote and establish effective relationships within the department, with other departments, physicians, and with hospital guests and clients
Take an active role in enhancing abilities to carry out job functions through professional/job related growth and development
Provide physical, emotional, and spiritual support to the patient/family with respect to age specific and culturally sensitive needs as described in the department's scope of service
Meet core nursing competency requirements and unit-specific competencies upon hire and annually, as appropriate to job role

Requirements

High school diploma or GED required. A degree from higher level education degree that requires a high school diploma or GED as a pre-requisite is also permitted
Effectively utilize written and oral communication
Write legibly
Be assertive when necessary and as appropriate
Able to function with frequent interruptions
Possess organizational skills
Display effective communication with a polite, compassionate, caring attitude, and demonstrate responsiveness to needs of patients and families consistent with the Caring Model Principles

Qualifications

Previous clerical and computer experience is desired
Knowledge of medical terminology preferred

Schedule