Biomedical Technician II

Responsibilities

• Evaluate customer biomedical equipment issues, implement appropriate repairs, and perform planned maintenance and safety and environmental inspections.
• Adhere to company policies, procedures, and hospital protocols, to ensure regulatory and compliance requirements are met; ensure documentation of all work performed is captured.
• Maintain strong relationships and frequent communications with customers to ensure resolution and proper follow-up, to ensure ongoing customer satisfaction.
• Maintain proper care of tools and test equipment to ensure calibration and ability to deliver timely and accurate repairs and maintenance to our customers.
• Identify and report all customer quality or compliance concerns immediately to the Quality Organization to ensure services are provided with the highest ethical standards.

Requirements

• Associate’s or Bachelor’s degree in Electrical Engineering, Biomedical Engineering, Mechanical Engineering, or related field; OR equivalent military education; OR participant in the formal GEHC Biomed/FE Services Internship, Apprenticeship or Military Externship program; OR High School Diploma/GED and a minimum 4 years of experience servicing electrical, electronics, IT or mechanical equipment.
• Minimum 2 years of experience servicing medical equipment.
• Knowledge of electronic digital circuitry and understanding of electronic and electro-mechanical devices.
• Experience interpreting schematic diagrams.
• Ability to be available after-hours and/or work a rotating on-call schedule, including weekends.
• Analytical and communication skills with the ability to communicate technical issues to the customer in an easy-to-understand manner.
• Experience interfacing with both internal team members and external customers as part of a solution-based service process.
• Legal authorization to work in the U.S. is required.

Qualifications

• Able to lift, carry, push, and pull up to 35 lbs. unassisted and frequently bend, stoop, twist, climb, crouch/squat, kneel/crawl, sit and stand for long periods of time.
• Able to reach at, above and below shoulder level, flex/extend neck and have good hand and finger dexterity.
• Specific vision abilities required by this job may include color, close vision, distance vision, peripheral vision and depth perception.

Benefits

• Relocation Assistance Provided: Yes