Biomedical Technician/Equipment Support Specialist - Information Systems (Nationwide - VA Medical Centers and Clinics)

Synensys is seeking a Biomedical Technician / Equipment Support Specialist to support the Department of Veterans Affairs (VA) under the Biomedical Engineering Technical Professional Support Services (BETPSS) program. The role supports the operation, sustainment, integration, and troubleshooting of clinical information systems and networked medical technologies used across VA medical centers.

About the role

The selected candidate will provide technical support for clinical information systems and device integrations including systems such as MUSE Cardiology Information System, Intensive Care Unit Clinical Information Systems (ICU-CIS), Picture Archiving and Communication Systems (PACS), and other network-connected diagnostic and therapeutic platforms. The specialist will ensure these systems operate reliably, securely, and in compliance with VA biomedical engineering and cybersecurity requirements.

Responsibilities

• Installation, configuration, maintenance, and troubleshooting of medical equipment and information systems
• Support system interfaces between medical devices and hospital IT infrastructure
• Assist with cybersecurity vulnerability remediation
• Maintain accurate device inventory and configuration documentation
• Support lifecycle sustainment activities for networked medical technologies
• Coordinate with VA Biomedical Engineering staff, clinical personnel, IT operations, and cybersecurity teams to ensure medical systems supporting patient care remain secure, compliant, and fully operational

Requirements

• Minimum 3 years hospital or healthcare experience with medical equipment maintenance
• Minimum 1 year specialized experience with medical information systems and networking
• Advanced knowledge of computer/server-based medical devices, proprietary/generic medical software, virus protection, and security tools
• Experience in TCP/IP, HL7, DICOM standards, network troubleshooting, VLAN configuration, IP addressing, subnetting, and network security
• Ability to maintain, interface, and troubleshoot networked medical equipment and distinguish network from non-network problems
• Familiarity with network test equipment and tools
• Understanding of regulatory and International Standard Organization (ISO) requirements
• Ability to read and interpret technical literature, schematics, and drawings
• Familiarity with test equipment setup and use
• Basic networking principles (ACL, TCP/IP, VLAN)
• Physical ability to frequently lift objects up to 40 lbs and occasionally more, bend, climb, and work in tight spaces
• Strong analytical and communication skills
• Must pass VA credentialing and background check, and comply with all safety, infection control, security, and facility policies
• Must be able to travel as needed to assigned VA facilities
• Personal Protective Equipment (PPE) required at all times
• U.S. citizenship or legal work status required
• Must be approved by VA/L-COR before start

Qualifications

Education options include biomedical technology, electronics, engineering, IT, DoD training, or HTM certificate.

Benefits

• Medical, dental, and vision insurance
• Life insurance
• Short and long-term disability plans
• Paid time off
• 10 paid company holidays
• 401(k) with company match

Location

Nationwide (VA Medical Centers and Outpatient Clinics)

Employment Type

Full Time / Contract