Biomedical Technician 1 - Paris, Texas

Responds to service calls to evaluate, diagnose, and perform repair and planned maintenance (PM) on customers' basic biomedical equipment in the Paris, TX area. Drives customer satisfaction through service excellence while working onsite at customer locations (hospitals).

Responsibilities

• Under supervision, evaluate basic customer biomedical equipment issues, implement appropriate repairs, and perform PM and safety/environmental inspections.
• May assist more experienced technicians on basic and complex repairs/resolution.
• Effectively communicate and partner with teammates and colleagues.
• Follow GE policies, procedures, hospital protocol, and complete necessary documentation.
• Maintain daily communications with customers to ensure resolution and proper follow-up, fostering strong customer relations and satisfaction.
• Implement GE/customer facility contracts and support business goals/objectives as instructed.
• Work as part of a local team to provide efficient service delivery within the assigned area.
• Share on-call responsibility (when trained), including weekends, for critical issues and coverage.
• Document all repair actions and submit reports/summaries according to schedule.
• Ensure proper care of spares, tools, and test equipment, including calibration.
• Enhance and maintain technical knowledge of current standards, codes, and procedures regarding safe and effective use of medical equipment through formal instruction.
• Utilize sources of help (e.g., manuals, tech support, FaceTime app, online resources) to answer questions during PM.
• Meet Health and Human Services, Environmental Health and Safety requirements, and all other applicable regulatory requirements.

Requirements

• Associate's or Bachelor's degree in Electrical Engineering, Biomedical Engineering, Mechanical Engineering, or related field; OR equivalent military education; OR participant in the formal GEHC Biomed/FE Services Internship or Military Externship program; OR High School Diploma/GED and 2+ years of experience servicing electrical, electronics, IT, or mechanical equipment.
• Analytical and communication skills with the ability to explain technical issues clearly to customers.
• Willingness to be available "after hours" or work a rotating on-call schedule, including weekends, for critical issues.
• Valid driver’s license and ability to maintain it.
• Must comply with GEHC's standard background check, including a post-offer drug test, and adhere to all customer access policies (e.g., proof of required immunizations, additional drug tests, or background checks, including federal government background checks if assigned to support a federal contract).
• Legal authorization to work in the U.S. is required; visa sponsorship is not available for this role.
• One year of experience.

Special Physical Requirements

• Ability to lift, carry, push, and pull up to 35 lbs. unassisted.
• Frequent bending, stooping, twisting, climbing, crouching/squatting, kneeling/crawling, and sitting/standing for long periods.
• Ability to reach at, above, and below shoulder level, flex/extend neck, and maintain good hand and finger dexterity.
• Specific vision abilities required include color vision, close vision, distance vision, peripheral vision, and depth perception.

Benefits

• Professional development and challenging careers.
• Competitive compensation.
• Relocation assistance provided.