Biomedical Onsite Technician II

About the role

The Biomedical Onsite Technician II is responsible for navigating hospitals and/or healthcare clinics to locate medical devices, performing physical inventory, installing tracking devices and beacons, testing, evaluating, and performing preventative maintenance on medical equipment at the customer's facility. They will accurately document service actions in a digital work order and demonstrate our 'customer is 1st' culture by taking ownership, doing the right thing, and problem solving.

Responsibilities

• Perform scheduled preventative maintenance (PM) and safety inspections on a variety of medical equipment, including: Infusion pumps, Patient monitors, Vital signs equipment, Electrosurgical units, Clinic-specific devices (e.g., beds, exam tables, autoclaves, scales, warming units)
• Troubleshoot, diagnose, and perform basic repairs and adjustments to restore equipment functionality
• Conduct physical inventory and asset tracking of medical devices within healthcare facilities
• Install and maintain tracking devices and beacons to ensure full facility coverage
• Complete accurate and timely documentation, including work orders, PM checklists, and service reports in the Service Information System
• Ensure compliance with manufacturer specifications, company standards, and regulatory requirements (e.g., Joint Commission, FDA)
• Coverage of project progress against contracted inventory and ensure completion within scheduled timelines
• Maintain consistent communication with site contacts and leadership, including real-time updates and issue escalation
• Work collaboratively with facility staff to efficiently locate and service equipment
• Adhere to all customer policies, procedures, and safety protocols, including infection control requirements
• Maintain a professional appearance and conduct at all times
• Follow established procedures to test, diagnose, recertify, and evaluate devices
• Escalate complex repairs or safety concerns to senior technical staff or management
• Project and Field Responsibilities: Travel to customer sites locally or nationally; assignments may require extended onsite stays (1–6 weeks)

Requirements

• Valid driver’s license and reliable transportation with active auto insurance
• Real ID (effective May 2025) or valid U.S. Passport
• Associate degree in Biomedical Equipment Technology, Electronics, or related field (or equivalent military/technical training)
• 1–3+ years of biomedical equipment service experience preferred (entry-level candidates with strong technical training considered)

Qualifications

• Experience performing preventative maintenance on clinical or hospital equipment
• Familiarity with infusion or oncology-related devices preferred
• Basic knowledge of electrical, mechanical, and electronic systems
• Ability to read and interpret technical manuals, schematics, and service documentation
• Strong troubleshooting and repair skills

Skills

• Strong organizational and time management skills
• Effective written and verbal communication skills
• Proficiency in Microsoft Office (Word, Excel, Outlook)
• Ability to: Read, interpret, and follow procedures and safety guidelines
• Prepare routine reports and documentation
• Apply logical problem-solving skills in structured environments
• Perform basic mathematical functions

Benefits

Comprehensive benefit package includes:

• Health plan options that include an employer contribution
• Health Savings Account (HSA)
• Healthcare and Dependent Care Flexible Spending Accounts (FSA)
• Dental and Vision premiums covered by InfuSystem
• 401(k) with a specified Company Match
• Life Insurance, STD & LT
• Employee Stock Purchase Program
• Tuition Assistance
• Generous Paid Time Off plan
• Paid Parental Leave
• Employee Assistance Program
• Competitive Pay
• Direct Deposit
• Employee Referral Bonus