Biomedical Imaging Hybrid Technician

If you are wondering what makes TriMedx different, it's that all of our associates share in a common purpose of serving clients, patients, communities, and each other with equal measures of care and performance. Everyone is focused on serving the customer, and we do that by collaborating and supporting each other. Associates look forward to coming to work each day—every associate matters and makes a difference. It is truly a culture like no other.

Responsibilities

• Technical Service – 40%
  • Carry out performance verification (PV) inspections, scheduled maintenance, electrical safety inspections, and operation verification procedures on highly complex biomedical and medical imaging equipment
  • Repair, install, and calibrate highly complex biomedical and medical imaging equipment
  • Inform supervisors of the status of repairs, scheduled inspections, unusual equipment situations, and any customer concerns
  • Work with, direct, and document the activities of subcontractors, vendors, and outside service technicians to ensure proper service delivery
  • Maintain Clinical Engineering expertise through ongoing training and education
  • Lead/assist with Service Operations Special Projects as assigned
  • Travel to sites and/or work with other Central Office associates as necessary for the collection and analysis of information and/or data pertaining to any special assignments
  • Act as a primary responder to both biomedical and medical imaging equipment service calls & requests
  • Triage service repair needs on both imaging & biomedical equipment and communicate status both internally & externally as needed
• Regulatory Compliance – 25%
  • Ensure the accuracy and integrity of the equipment database to include the inventory, PV schedules, nomenclature, and service history
  • Adhere to the Medical Equipment Management Plan, including all regulatory agency compliances and other applicable policies and procedures
  • Responsible for ensuring all service and documentation is complete, timely, and accurate
  • Work with Medical Physicist on accurate and aligned radiation outputs to ensure regulatory compliance and patient safety
• Account Relationship Management – 25%
  • Build and maintain customer relationships
  • Discuss equipment status and functionality with clinicians
  • Adhere to the Mission, Vision, and Values of the organization(s) served
  • Serve as an Ambassador for TriMedx by integrating the core values into job performance
• Inventory – 10%
  • Perform periodic inspections of current inventory status and maintain common failure parts inventory to ensure equipment uptime
  • Verify the completion of security analysis for new customer equipment
  • Perform Incoming Inspections to maintain a complete and accurate inventory of medical devices, including trial and evaluation, rental, and loaner equipment in addition to permanently assigned equipment inventory
  • Maintain the accuracy and integrity of the equipment database to include inventory, PV schedules, nomenclature, and service history
  • Make recommendations regarding inventory
• All other duties as assigned

Requirements

• 2-year degree in a technical/electronics field or equivalent experience required. This requirement will be waived if the applicant has received the TRIMEDX Trained Certification or completed an equivalent biomedical-related certification program
• Bachelor’s Degree in engineering technology preferred
• Technical Certification preferred
• Valid driver’s license required; variable travel requirements depending on primary site that may require use of personal vehicle
• Travel may be required based on customer or business needs

Skills

• Complex computer skills required, including the ability to administrate a system, interpret error codes, defragment hard drives, replace power supplies, interpret computer codes, and apply networking concepts
• Knowledge of Microsoft Office Applications, including Excel and networking applications required
• Ability to integrate information from a variety of sources
• Excellent interpersonal and customer service skills
• Strong written and verbal communication skills