Biomedical Equipment Support Specialist - Imaging

About the role

The Biomedical Equipment Support Specialist (BESS) provides clinical and administrative support to staff, patients and administrators relating to the facility wide lifecycle management of medical equipment. Biomedical support requires the application of engineering and mechanical concepts to provide lifecycle management and technical support to improve clinical care provided by the VA.

Responsibilities

• Manages imaging systems and databases.
• Configures and supports interfaces on imaging equipment and clinical systems.
• Captures and implements cybersecurity measures and disaster recovery plans.
• Performs manufacturer-level maintenance on imaging systems.
• Manages the planning, acquisition, and installation of imaging projects.
• Serves as a subject matter expert on assigned committees, projects, and workgroups.
• Manages the lifecycle of medical equipment and clinical systems.
• Troubleshoots medical equipment and clinical systems using a variety of technical data and completes corrective action.
• Performs incoming inspections and planned maintenance on medical equipment and clinical systems.
• Documents all work in the Computerized Maintenance Management System (CMMS).
• Responds to and remediates hazard alerts, recall notifications, and incidents concerning medical equipment and clinical systems. Documents all actions in the appropriate system.
• Maintains system backups, ensures network connectivity, mitigates cybersecurity vulnerabilities, and maintains clinical systems.
• Utilizes test equipment in accordance with manufacturer instructions.
• Manages projects involving medical equipment and clinical systems.
• Contributes to compliance with Key Performance Indicators (KPIs) and metrics.
• Provides customer support to staff, evaluates issues and needs, responds with solutions, and keeps customers abreast of status.
• Educates staff on the safe operation and user-level maintenance of medical equipment and clinical systems.
• Serves as a Contracting Officer's Representative (COR) and/or purchase card holder as required.
• Develops documentation to purchase commodities and/or vendor services. Manages, monitors, and evaluates contractor performance and addresses issues or deficiencies.
• Complies with applicable standards, policies, procedures, and regulatory requirements.

Requirements

This job is open to current permanent Department of Veteran Affairs employees, current permanent Federal employees of other agencies and all US Citizens. Veteran's Preference will apply to all US citizens.

Qualifications

To qualify for this position, applicants must meet all requirements by the closing date of this announcement. 07/09/2026
Basic Requirements for all grades:
United States Citizenship: Non-citizens may only be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy.
English Language Proficiency: Candidates must be proficient in spoken and written English in accordance with 38 U.S.C. § 7403(f).

Education, Experience, or Certification:
Associates or higher degree in the biomedical technology or biomedical engineering field;
Associates or higher degree in electronics, a field of information technology, or engineering (other than biomedical engineering) AND 1 year of creditable experience;
Completion of the Department of Defense (DOD) biomedical equipment technician training program;
Completion of a DOD training program in repair and maintenance of electronic systems or information technology AND 1 year of creditable experience;
Completion of a biomedical engineering technician or Healthcare Technology Management (HTM) certificate program that included an internship or apprenticeship;
Completion of a biomedical engineering technician or HTM certificate program that did not include an internship AND 1 year of creditable experience;
Hold or having ever held certification as a Certified Biomedical Equipment Technician (CBET), Certified Radiology Equipment Specialist (CRES), Certified Laboratory Equipment Specialist (CLES), or Certified Healthcare Technology Manager (CHTM). Continuous maintenance of certification is not required throughout VHA employment.

**If claiming education or certification as proof of meeting basic requirements, documents are required to be submitted with application.

May qualify based on being covered by the Grandfathering Provision as described in the VA Qualification Standard for this occupation (only applicable to current VHA employees who are in this occupation AND have been since Sept 2018).

Foreign Education. To be creditable, education completed outside the U.S. must be deemed at least equivalent to that gained in a conventional U.S. program by a private organization specializing in the interpretation of foreign educational credentials.

The evaluation document must be submitted with your application.

GRADE DETERMINATIONS. In addition to the basic requirements for employment, candidates must meet the following grade-determining criteria for placement at grade level specified.

Biomedical Equipment Support Specialist (Imaging), GS-12:
Experience: At least one year of experience equivalent to the GS-11 grade level which include but are not limited to the following:
Ability to perform advanced testing and troubleshooting of medical devices involving their interfaces and connections to information systems either directly or through the hospitals hardwired and wireless networks;
Knowledge of codes and standards relevant to safe operation of medical instrumentation such as National Fire Protection Association (NFPA), Food and Drug Administration (FDA), Nuclear Regulatory Commission (NRC), the Joint Commission (TJC), and the Association for the Advancement of Medical Instrumentation (AAMI);
Skill in the use of all types of test and calibration equipment such as digital multi-meters, electrical safety analyzers, defibrillator analyzers, patient simulators, digital oscilloscopes, pulse generators, and Local Area Network (LAN) analyzers in performing troubleshooting/repair and preventive maintenance activities;
Skill in interpreting a variety of technical data including schematic drawings and wiring diagrams;
Skill in applying networking principles, such as Access Control List (ACL), Transmission Control Protocol/Internet Protocol (TCP/IP), and Virtual Local Area Networks (VLAN);
Ability to maintain medical computers and software;
Ability to manage projects involving medical equipment and clinical systems;
Knowledge of contracting regulations, requirements, and specific contract specifications including performance-based contracts

Knowledge, Skills, and Abilities (KSAs). While we no longer require essay-style responses to our Knowledge's Skills, Abilities, and Other Characteristics (KSAOs), you must be able to demonstrate that you possess the (below) competencies which are necessary to perform the work of the position. Please ensure your resume/CV/application contains sufficient information to support the level of experience/education/training listed below; otherwise, we will not be able to award you credit for the experience/education/training you claim. If selected, you may be required to submit narrative responses then. In addition to the experience above, the candidate must demonstrate the following KSAs on their resume and in their experience:

• (a) Knowledge of imaging principles including techniques, technologies, radiological practices, and procedures.
• (b) Knowledge of HL7 and DICOM standards.
• (c) Skill in applying standards for safe operation of medical equipment and clinical systems including National Fire Protection Association (NFPA), Nuclear Radiation Commission (NRC), Food and Drug Administration (FDA), the Joint Commission (TJC), and the American College of Radiology (ACR).
• (d) Ability to resolve complex failures on imaging equipment and clinical systems.
• (e) Ability to perform advanced testing to troubleshoot imaging equipment and clinical system interfaces.