Biomedical Engineering Technician I

Responsibilities

• Performs planned maintenance and electrical safety inspections on a broad range of patient care and selected support equipment in compliance with established standards.
• Manages all assigned equipment and schedules service.
• Performs pre‑acceptance inspections and develops preventive‑maintenance procedures on equipment; maintains files on procedures and manuals.
• Ensures test equipment is working properly and calibrated within established intervals.
• Responds expeditiously to calls from clinical departments to evaluate and rectify valid operator complaints and concerns.
• Researches and initiates orders for repair parts, working within established budget parameters.
• Maintains purchase order log and validates invoices for payment (field service personnel only).
• Provides informal training to equipment users and Crothall Services Group staff as requested or when circumstances dictate.
• Makes recommendations to the Department Manager regarding service strategies on equipment; keeps supervisor informed of activities, needs and problems.
• Participates in the Quality Improvement / Risk Management program by gaining an understanding of the issues and concerns of customers and making recommendations for improvement.
• Maintains an orderly and functional work environment.
• Provides emergency on‑call responsibilities as needed.
• Documents all significant asset‑related actions in compliance with department practices.
• Participates in department meetings.
• Collaborates with fellow technical personnel in department meetings to ensure they are kept abreast of technical updates and/or device‑related problems.

Preferred Qualifications

• Associate’s degree in electronics/biomedical equipment technology, military training, or equivalent experience.
• 1–3 years servicing clinical/patient‑care equipment in a hospital environment.
• Valid driver’s license required for field service positions requiring travel.
• Ability to work independently with some supervision.
• Good communication and strong customer‑service skills.
• Good organization and time‑management skills.
• Working knowledge of computer applications for tracking service histories and producing asset reports.
• Strong troubleshooting skills.
• Ability and willingness to serve “on‑call” duty as required.
• Strong work ethic and ability to work as a member of a team.