Biolife Receptionist

About The Role

Every day, the donors you meet will motivate you. The high-quality plasma you collect will become life-changing medicines. Here, a commitment to customer service and quality is expected. You will report to the Plasma Center Manager and perform as a receptionist engaging with our donors and performing administrative tasks to support plasma center operations.

Responsibilities

• Answer phones and greet all visitors to the facility, including new and repeat donors, promptly exhibiting customer service skills
• Assist donors with appointments; create or pull donor record files
• Provide customer service to donors (external) and fellow employees (internal)
• Maintain orderly filing system, purging records
• Report to the center management team in identifying operational opportunities for continuous improvement, initiating changes to center processes through use of company-approved procedures

Requirements

• High school diploma or equivalent
• Ability to walk and/or stand for the entire work shift
• Work evenings, weekends, and holidays
• Ability to lean, bend, stoop, crouch, and reach above shoulders and below knees
• Ability to lift 1 to 5 lbs., and occasional lifting of materials up to 32 lbs. and rarely 50 lbs.
• Fine motor coordination, depth perception, and ability to hear equipment from a distance
• Because of potential exposure to bloodborne pathogens (risk level 1), 90% of work tasks require prolonged glove wear
• 1 or more years minimum experience working in a customer or patient-facing role is helpful

About Us

At Takeda, we are transforming patient care through the development of novel specialty pharmaceuticals and best-in-class patient support programs. Takeda is a patient-focused company that will inspire and empower you to grow through life-changing work. Certified as a Global Top Employer, Takeda offers stimulating careers, encourages innovation, and strives for excellence in everything we do. We foster an inclusive, collaborative workplace, in which our teams are united by an unwavering commitment to provide Better Health and a Brighter Future to people around the world.

Pay

Starting hourly wage: $16.00. The starting hourly wage reflects the actual starting rate for this position. The actual hourly wage offered will be in accordance with state or local minimum wage requirements for the job location.

Benefits

• Eligibility for short-term incentives
• Medical, dental, and vision insurance
• 401(k) plan with company match
• Short-term and long-term disability coverage
• Basic life insurance
• Tuition reimbursement program
• Paid volunteer time off
• Company holidays
• Well-being benefits
• Up to 80 hours of sick time per calendar year
• New hires eligible to accrue up to 120 hours of paid vacation per year

Location: USA - OK - Tulsa

Worker Type: Employee, Regular

Time Type: Full time, Non-exempt