Billing Supervisor

Responsibilities

• Lead and support a small team of billing associates, including hiring, onboarding, coaching, performance management, and professional development.
• Serve as a mentor and escalation point for the billing team, providing technical guidance and reviewing work completed by less experienced associates.
• Partner with Billing and Finance leadership to identify opportunities for process improvements, efficiencies, and training initiatives.
• Contribute to the development and enhancement of billing policies, procedures, and training materials.
• Act as a technical specialist, applying advanced billing concepts to complex or high-risk assignments.
• Perform full-cycle billing activities, including:
• Setting up billing terms in billing systems
• Preparing and issuing accurate invoices
• Reviewing project labor and expense charges
• Monitoring accounts receivable and assisting with collection efforts
• Collaborate closely with project management and other internal partners to ensure smooth hand-offs and effective communication.
• Assign tasks to junior or support staff as needed and ensure workload is balanced and deadlines are met.
• Perform additional duties as assigned.

Requirements

• Bachelor’s degree in Accounting, Finance, Business, or a related field
• Minimum of 7 years of experience in billing or accounts receivable
• At least 5 years of experience in a billing associate role, with demonstrated progression in responsibility
• Advanced proficiency in Microsoft Office, with a strong emphasis on Excel
• Strong organizational and prioritization skills with the ability to manage multiple priorities independently
• Excellent written and verbal communication skills
• Proven ability to build effective working relationships across teams and levels
• Demonstrated ability to address complex, sensitive, or potentially controversial issues in a professional and business-focused manner
• Strong problem-solving skills with the ability to apply sound judgment in complex situations