Billing Specialist – Full-Time

Sweeping Corporation of America (SCA) is the nation’s leading street sweeping company, operating in over 20 states and supporting more than 600 municipalities, counties, and government agencies. With over six million miles serviced annually, SCA is uniquely focused on the delivery of high-performance street sweeping, jet-vac, and environmental services. Our mission is to provide essential sweeping and environmental services that support cleaner, safer, and more sustainable communities.

About the role

As our next Billing Specialist, you'll play an important role in ensuring our customers receive accurate, timely, and well-supported invoices. You’ll generate invoices, investigate and resolve billing discrepancies, communicate with customers, and collaborate with Sales, Operations, and Collections to support accurate billing and timely reconciliations.

Responsibilities

• Produce accurate customer invoices with appropriate backup based on sales orders, service forms, contracts, and agreements.
• Investigate and resolve billing discrepancies and work with appropriate teams to determine and implement corrections.
• Respond to customer and site inquiries related to billing and provide timely, professional assistance.
• Partner with Sales and Operations to ensure billing information is accurate and complete and collaborate with Collections on invoice corrections and credits.
• Work with Operations to ensure all billing is submitted accurately and on time and assist with month-end reconciliations as needed.
• Process customer and account updates based on Customer Change Requests and other authorized communications.
• Ensure invoices are submitted to customers through the appropriate method, including mail, email, customer portals, or other required channels.
• Maintain accurate billing records and supporting documentation in accordance with Company procedures.
• Demonstrate regular and predictable attendance, including being present and prepared to work throughout assigned shifts.

Requirements

• High School diploma or GED.
• 1 year of billing, accounts receivable, accounting, administrative, or related experience.
• Basic proficiency with Microsoft Office and the ability to learn and navigate ERP and billing systems.
• Strong attention to detail and ability to identify discrepancies and maintain accurate records.
• Ability to communicate effectively and professionally with customers and internal teams.
• Ability to prioritize multiple tasks, meet deadlines, and maintain accurate documentation.

Skills

• Accuracy & Attention to Detail: Ability to review billing information carefully, identify discrepancies, and produce accurate invoices.
• Organization & Time Management: Ability to manage multiple billing activities, prioritize work, and consistently meet established deadlines.
• Problem Solving: Ability to investigate billing discrepancies, determine appropriate resolutions, and escalate issues when necessary.
• Communication & Customer Service: Ability to communicate clearly and professionally with customers, Sales, Operations, Collections, and other internal stakeholders.
• Systems & Technology: Ability to effectively use ERP, billing, email, spreadsheet, and other business systems to complete daily responsibilities.
• Reliability & Accountability: Demonstrates dependable attendance, follows through on assigned responsibilities, and takes ownership of work.

Benefits

• 401(k) with company match.
• Weekly pay with on-demand access to earned wages.
• Health, dental, vision, and life insurance.
• Short- and long-term disability insurance.
• Indemnity insurance for additional protection.
• Paid time off and holidays.
• Training programs and career advancement opportunities.
• Supportive team culture focused on respect, safety, and growth.

Pay

$20-24 per hour.

Schedule

1st Shift, Monday through Friday, 8 AM - 5 PM.

Physical Requirements

• Work Environment: Primarily an indoor office environment with limited exposure to outdoor conditions, traffic, loud noise, chemicals, dust/debris, or jarring conditions.
• Physical Demands: Primarily seated work with regular standing and walking; occasional bending, reaching, or other routine office movements.
• Cognitive & Sensory Requirements: Continuous reading, screen use, mental concentration, attention to detail, hand-eye coordination, and keyboarding throughout the workday.
• Equipment & Tools: Regular use of computers, keyboards, telephones, calculators, printers, scanners, and other standard office equipment.
• Safety & Protective Gear: No routine PPE required for normal office duties; any PPE requirements will depend on specific worksite or operational conditions.