Billing Representative I Nights

About the Role

Under close supervision, this position is responsible for a variety of administrative duties including compiling and arranging amounts owed from accessorial charges, processing and coding documents, maintaining records and files, monitoring detention events, and preparing invoices and record transactions. Routines are generally prescribed and supervision is readily available.

Responsibilities

• Communicate with internal and external stakeholders to collect documentation for invoicing, inputting, and processing transactions into billing systems.
• Collaborate with internal stakeholders to address billing questions, escalate issues, and resolve basic problems.
• Answer external customer billing questions and troubleshoot billing issues.
• Understand contract implications and implement invoicing in compliance with customer needs.
• Prepare billing information and verify any changes to support an accurate and efficient billing process.
• Distribute and track outgoing correspondence to external customers for return compliance and authorization.
• Understand and execute administrative procedures, policies, and practices.

Qualifications

• 1 year or less experience in an administrative, business, or financial role, or demonstrated ability of the following skills through education, certifications, or other experiences:
• Ability to act professionally.
• Ability to be both flexible and adaptable.
• Ability to communicate effectively in verbal and written settings.
• Ability to pay attention to detail.
• Ability to quickly learn new software systems.
• Ability to prioritize and organize tasks.
• Proficient computer skills.

This position is not eligible for employment-based sponsorship.

Schedule

Monday - Friday, 3:00 PM - 11:30 PM

Benefits

The Company offers the following benefits for full-time positions, subject to applicable eligibility requirements:

• Medical, dental, and vision benefits.
• 401(k) retirement plan.
• Life insurance.
• Short-term and long-term disability coverage.
• Paid time off commensurate with tenure (includes vacation and sick time).
• Six weeks of paid maternity leave along with two weeks of paid parental leave.
• Six paid holidays annually.

This position may be eligible for annual bonus and incentives based on profitability or volumes in accordance with the Company’s bonus and incentive plans.

Education and Experience

• GED or High School diploma.
• Work experience in Accounting/Payroll, Business Administration, Clerical/Administrative, or Finance.