Billing Manager

Essential Duties and Responsibilities

• Serve as the site owner for non-production billing governance, standards, and controls.
• Drive billing discipline, accountability, and standard ways of working across project management, procurement, and site leadership teams.
• Influence cross-functional teams without direct authority through leadership, data, and governance structure.
• Identify, escalate, and mitigate risks related to revenue leakage, delayed billing, and financial non-compliance.

Billing Operations & Revenue Execution

• Own end-to-end non-production billing processes including Salesforce integration with JDE setup, execution, and invoicing.
• Execute processes to enter all newly awarded quotes into JDE, creating unique lines for each awarded service.
• Manage and track all open service frameworks to understand current status, readiness for invoicing, and timeline to closure.
• Actively manage all non-production billing due dates in JDE to ensure timely revenue capture and collection.
• Facilitate timely production billing within three (3) days of completion to ensure disciplined cycle billing.

Forecasting, Analytics & Financial Intelligence

• Manage commercial billing forecasts and partner with site leadership on projected non-production revenues.
• Develop forecasting models, reporting tools, and dashboards to provide management visibility and financial transparency.
• Analyze billing trends, backlog, delays, cycle times, and revenue leakage patterns.
• Translate financial and operational data into actionable insights for site leadership and finance leadership.
• Support forecasting accuracy improvements through data governance and analytics.
• Develop KPI frameworks and performance metrics for non-production billing activities.

Cross-Functional Integration

• Lead cross-functional alignment with site leadership, project management, finance, procurement, and operational teams.
• Reconcile third-party invoices with site teams and ensure accurate JDE entry and client billing.
• Establish and deliver training on standardized non-production billing processes and governance.
• Cook up CB and CS number setup for new clients and services.

Compliance & Operational Requirements

• Knowledge of and adherence to all PCI, cGMP, and cGCP policies, procedures, and regulations.

Professional Competencies & Profile

• Strong foundation in accounting principles, financial controls, and revenue processes.
• Financial acumen with strong analytical and trend-analysis capability.
• Project Accounting background desired.
• Ability to interpret data and communicate financial insights to non-finance stakeholders.
• Leadership presence with the ability to influence without direct authority.
• Strong business acumen with operational understanding.
• Governance-oriented mindset with focus on controls, discipline, and standardization.

Preferred Qualifications

• Bachelor’s degree in Finance, Accounting, Business, or related field.
• Experience in finance operations, billing operations, or financial governance.
• ERP experience (JDE preferred or equivalent).
• Experience working cross-functionally with Finance, Project Management, and Operations.
• Demonstrated leadership in process governance.