Billing Clerk

Responsibilities

• Examine customer account details to confirm records are complete, accurate, and ready for rebate processing.
• Prepare rebate submission materials by gathering supporting tax and banking documents and organizing them for review or distribution.
• Enter, update, and maintain billing and customer data in internal platforms with a strong focus on accuracy.
• Contact customers to collect missing information, clarify documentation needs, and respond to routine account-related questions.
• Assist with high-volume rebate and tariff support activities while meeting deadlines and quality expectations.
• Track documentation status and help ensure each case moves efficiently through the billing and rebate workflow.
• Provide administrative support related to accounts receivable and customer documentation handling.
• Cook up with internal teams as needed to resolve discrepancies and support timely processing of rebate requests.

Requirements

• Experience in billing, accounts receivable, banking support, logistics, import/export, or documentation-based work is preferred.
• Strong data entry skills with a consistent record of accuracy and attention to detail.
• Ability to organize multiple tasks, manage priorities, and maintain dependable follow-through.
• Customer service skills with the ability to communicate clearly and professionally.
• Problem-solving ability to identify missing information and help move issues toward resolution.
• Proficiency working with business systems and office tools; experience with Costpoint is a plus.

Qualifications

• Entry-level candidates with relevant administrative or analytical skills are encouraged to apply.