Billing Associate, Senior, Department of Medicine

About the role

The Billing Associate, Senior (Operational Support Assistant III) manages the billing and reimbursement process for Ryan White HIV/AIDS Program services. This includes preparing, submitting, monitoring, and resolving claims while ensuring accurate invoicing, cost tracking, and compliance with payer-of-last-resort requirements.

Responsibilities

• Maintain complete financial and billing documentation.
• Prepare and submit reports, and support audits.
• Ensure compliance with federal, state, local, and grant regulations.
• Collaborate with healthcare providers, program staff, insurers, and contracted vendors to resolve billing issues and provide technical support.
• Conduct quality assurance reviews and develop tracking systems.
• Identify process improvements to strengthen billing accuracy, financial accountability, and program effectiveness.