Billing Associate – Alarm and Suppression

We provide industry-leading, end-to-end fire protection, mechanical, and HVAC services. Our skilled tradespeople work in virtually every market across the nation. S.A. Comunale has been a local industry leader for nearly 100 years, offering clients significant financial strength, unmatched bonding capability, an award-winning safety program, and large-scale purchasing power. With 16 locations and over 1,450 employees, including 850 skilled tradesmen throughout Ohio, Pennsylvania, New Jersey, Kentucky, Maryland, and West Virginia, we serve virtually every market sector and facility type.

About the role

The Billing Associate – Alarm and Suppression assists the Alarm and Suppression department with financial billings. The goal is to continuously grow revenues while maintaining profits, satisfying customer requirements, and staying compliant with guidelines. This position requires attention to detail, high accuracy, and a close working relationship with Service Managers. It involves working in a fast-paced, multi-tasked environment with a focus on customer service, quality work performance, and administration.

Responsibilities

• Prepare various contract documents.
• Participate in Month-End Closing processes.
• Compile expense reports.
• Print and distribute documents, paperwork, and checked-in invoices from vendors and branches to account representatives.
• Gather required records to compile all information needed for billing.
• Update customer system inventory in the CRM program for completed billings.
• Enter customer invoices on customer websites and compute amounts due for customer accounts.
• Process and scan billings for approved invoices.
• Prepare invoices, listing items sold, work completed, amounts due, credit terms, and dates of completion.
• Review vendor statements and investigate older items.
• Ensure all billing and accounting deadlines are met and communicate exceptions as necessary.
• Produce various billing reports, summarizing and analyzing them as needed.
• Assist with the creation of billing summaries for customers without website billing.
• Submit vendor invoices to Accounts Payable for payment.
• Prepare credit memorandums to indicate returned or incorrectly billed products or services.
• Post transactions to accounting records.
• Work with account representatives to prepare and correct invoices.

Requirements

• High School Diploma or GED is required.
• 3+ years’ experience in an administrative/billing role is required.
• Accounting experience is a plus.
• Strong customer service skills and the ability and willingness to learn new systems and processes.
• Experience with Microsoft Office (Word, Excel, PowerPoint) applications is required.

Benefits

We offer employees a competitive salary and benefits package.