Billing Assistant

About the role

You'll assist patients, answer billing questions and set up payment agreements using your kindness, problem-solving and customer service skills. Responsibilities include:

Responsibilities

• Carry out billing customer service
• Perform billing clerical tasks, including processing claims and posting payments
• Provide education and support on sliding fee discount applications

Requirements

You will travel to Neighborhood sites in Western New York as needed.

Qualifications

• A high school diploma or equivalent
• Strong attention to detail and accuracy
• Kindness; treat each person with respect and compassion, valuing each person's story
• Resiliency; see opportunities to innovate and find solutions when challenges arise
• Teamwork; be open to others' unique perspectives, and collaborate to meet shared goals
• Commitment to adhere to standard operating procedures and policies of Neighborhood Health Center as well as federal, state and local regulations
• One year prior medical billing experience and insurance verification preferred

Skills

• Able to read, write and speak the English language
• A second language of Spanish is preferred

Benefits

• Compensation: starting rate $18.50 per hour
• Benefits: options for medical, dental, life and supplemental insurance
• 403b match, health savings accounts with employer contribution, wellbeing programs, continuing education opportunities, generous paid time off, holidays

Pay

Starting rate: $18.50 per hour

Schedule

N/A

Company Information

About Neighborhood: Neighborhood Health Center is the largest and longest serving Federally Qualified Health Center in Western New York, and is the highest ranked health center for quality in the region. We provide primary and integrated healthcare services all under one roof, regardless of a person's ability to pay. Services include internal/family medicine, pediatrics, OB-GYN, dentistry, podiatry, psychiatry, vision care, nutrition and behavioral health counseling, and pharmacy services. We're working toward a Western New York where all enjoy their highest level of health and wellbeing. Neighborhood Health Center is an equal opportunity employer.