BILLING ASSISTANT

About the role

LOGAN supports people with intellectual and developmental disabilities so that they and their families may achieve their desired quality of life. LOGAN envisions a community in which every individual, regardless of obstacles or challenges, is able to reach their full potential. Employees are dedicated to performing their duties with respect, kindness, honesty, loyalty, and quality in mind for LOGAN’s clients, staff, and the agency.

Fulfilling the responsibilities of this job may result in contact with body fluids. LOGAN will provide training and offer Hepatitis B vaccination at no cost to the employee.

Responsibilities

• Collect, audit, and input billing data for submission to all Michigan Medicaid payors.
• Communicate with Billing Specialist as representative for Electronic Medical Records system to resolve billing-related issues stemming from software.
• Assist billing specialist in working with Michigan Medicaid to address rejections/appeals, authorizations, and contracts.
• Maintain working knowledge of several different Community Mental Health provider billing policies and procedures.
• Effectively and professionally communicate billing issues with LOGAN leadership.
• Support general office duties and responsibilities, filing, and tracking billing needs.
• Monitor for billing overlaps and errors, and communicate with providers.
• Post payments from CMH.
• Support connections and scheduling in Central Reach for clients and providers.
• Support and complete corrective claim forms.
• Submit paper bills for secondary CMH billing requirements.
• Willingness to learn and support the Billing Specialist in various client billing needs.
• Maintain a high standard of customer service, professionalism, and respect for employees.
• Embody and lead with LOGAN values of Respect, Kindness, Honesty, Loyalty, and Quality for everyone at LOGAN.
• Maintain acceptable levels of attendance and punctuality.
• Maintain and protect the confidentiality of all work-related information.
• Build and maintain effective working relationships with peers, co-workers, and others served.
• Responsible for the health and safety of individuals served and employees.
• Serve as a role model for individuals served and employees.
• Other duties as assigned.

Requirements

• High school diploma (minimum).
• Experience in health care or a related field preferred.

Skills

• Self-initiates activities.
• Ability to work with a wide variety of people.
• Demonstrates professional demeanor.
• Demonstrates good judgment at all times.
• Demonstrates computer literacy skills.
• Demonstrates meticulous attention to detail.
• Demonstrates continuous learning.
• Demonstrates outstanding interpersonal skills.

Benefits

• Accruing Paid Time Off and Holiday Pay.
• Medical, Dental/Orthodontia, and Vision plans.
• Rx Help Prescription Cost Assistance Program & KISx Card for optimal surgical procedures.
• 403(B) Traditional and ROTH retirement plans – Company match of up to 3% after 1 year of service.
• Employee Assistance Program (EAP).
• Flexible Spending Account (FSA).
• Long-term disability and Reliance Standard Supplemental Insurance Plans (Short-term disability, critical illness, accident, accidental death & dismemberment).
• $15,000 company paid life insurance.
• Full-time employees eligible for Public Service Loan Forgiveness Program.
• Employee-Referral incentive for qualifying positions.