Billing and Revenue Specialist

Auto Warehousing (AWC) is a family-owned leader in finished vehicle logistics with over 50 years of experience. Our mission is to service customer vehicles safely, efficiently, and with quality and pride. Our Associates drive our success, and we invest in developing their talent.

About the role

Maintains and supports office operations by ensuring accurate documentation, reporting, and billing processes. Provides administrative support to facility leadership and serves as a point of contact for internal teams, customers, and vendors.

Responsibilities

• Provide administrative support to management, including reports, documentation, and special projects
• Invoice customers for manual services and follow up on unpaid or overdue invoices
• Code Accounts Payable (AP) invoices in Concur AP system
• Review and resolve exception reporting (partially processed batches, deferred accrued shipped, etc.)
• Work with IT and Revenue Analyst to ensure proper revenue recognition
• Complete daily, weekly, and monthly reports, including billing and operational data
• Support Time & Attendance processing for temporary employees and verify hours worked
• Monitor and update tracking systems and spreadsheets
• Assist with production, operational, and customer support activities as directed
• Maintain professionalism, confidentiality, and positive working relationships
• Adapt to changing priorities and perform other duties as assigned

Requirements

• High School Diploma or GED
• 2+ years of administrative, billing, or AP/AR experience
• Strong communication and customer service skills
• Basic to intermediate computer skills (Microsoft Office)
• Ability to perform accurate data entry, reporting, and calculations
• Strong attention to detail, organization, and problem-solving skills
• Ability to manage multiple tasks and meet deadlines
• Ability to maintain confidentiality and professionalism
• Reliable attendance

Preferred Qualifications

• Associate's degree in accounting or related field

Physical Demands

• Standing: 15% of time (e.g., photocopying, filing)
• Walking: 15% of time (e.g., moving between offices, getting mail)
• Sitting: 70% of time (e.g., desk work, answering phone)
• Lifting: Up to 50 lbs. (e.g., office supplies, documents, files)
• Carrying: Up to 15 lbs. (e.g., office supplies, documents, files)
• Pushing: Up to 15 lbs. (e.g., office chairs)
• Pulling: Up to 15 lbs. (e.g., cart with equipment)
• Stepping: 0-25% of time (e.g., in and out of vehicles, climbing stairs)
• Balancing: 0-25% of time (e.g., climbing stairs)
• Stooping: 50-75% of time (e.g., filing in lower cabinet drawers)
• Kneeling: 50-75% of time (e.g., filing in lower cabinet drawers)
• Crouching: 50-75% of time (e.g., filing in lower cabinet drawers)
• Reaching: 25-50% of time (e.g., accessing office supplies on shelves or in cabinets)
• Handling: 25-50% of time (e.g., carrying mail, files, operating equipment)
• Speaking: Communicating with customers, vendors, and associates; answering telephones; questioning billings
• Hearing: Communicating with customers, vendors, and associates; answering telephones; questioning billings
• Seeing: Filing, using office equipment
• Depth Perception: Stocking office supplies, using copier
• Color Vision: Color-coded filing

FLSA Status: Non-Exempt (Hourly)
Location: Baltimore Fairfield (Baltimore, Maryland)