Biller/Collector/Coder

About the Role

Contacts carriers and patients to resolve outstanding balances. Maintains optimal communication and rapport with all payors. Handles questions and inquiries from internal and external customers. Follows up on outstanding balances to determine why claims have not been paid, handles denial follow-ups and appeals.

Responsibilities

• Resolve outstanding balances with carriers and patients
• Maintain accurate account notes and documentation
• Maintain communication and rapport with all payors
• Address questions and inquiries from internal and external customers
• Follow up on outstanding balances, denial follow-ups, and appeals

Requirements

• Prior experience in patient billing preferred