Bilingual Vision Correction Specialist (VCS) – English/Spanish

About the Role

Transform lives through vision correction as a passionate, bilingual (English/Spanish) sales professional who thrives on meaningful connections and delivering results.

Responsibilities

• Patient Education & Sales
  • Conduct consultations and educate patients on personalized vision correction options.
  • Collaborate with clinical teams to ensure a seamless and supportive patient experience.
  • Track sales metrics, manage your pipeline, and celebrate wins with our commission structure.
• Lead Engagement
  • Manage high volumes of outbound calls with professionalism and empathy.
  • Follow communication scripts while personalizing each interaction.
  • Confirm appointments, follow up on leads, and perform virtual introductions and consultations.
  • Handle inquiries, resolve concerns, and turn every call into a positive experience.
  • Engage with leads across platforms like social media, Yelp, and Google to generate interest and build relationships.
• Coordination & Collaboration
  • Schedule appointments, manage follow-ups, and maintain accurate records in the CRM.
  • Assist with diagnostic exams, pre/post-op instructions, and EMR documentation.
  • Work closely with marketing and clinical teams to align efforts and maximize impact.
  • Take initiative on special projects and contribute to team goals.

Requirements

• English and Spanish (required).
• 5+ years of experience in sales or customer support (medical or elective procedures a plus).
• Proven ability to meet or exceed sales quotas.
• Excellent phone etiquette and verbal communication skills.
• Familiarity with CRM systems and strong computer proficiency.
• Self-starter mindset with multitasking and prioritization ability.
• Warm, personable, and professional demeanor.
• Availability to work Saturdays.
• High school diploma or equivalent required.

Benefits

• Health, dental, and vision insurance.
• Paid time off.
• Uncapped earning potential through commission.
• Training and development.

Schedule

40 hours per week, Saturday availability required.

Work Location

In person.