Bilingual Store Associate (Spanish)
This position is essential to the success of our retail stores. Store Associates work closely with wholesale and retail customers to determine their needs, answer questions about Sherwin-Williams products, and recommend solutions.
About the role
Store Associates are responsible for achieving excellent customer service while meeting the store’s sales goals. The role involves contact with customers (including minors), handling cash and payments, accessing electronic equipment, and safeguarding store merchandise and personal information. A criminal history review is required for this position.
This is a part-time position at Store #3176, located at 709 N. Mattis Ave., Champaign, IL 61821. Starting pay is $16/hr.
Responsibilities
- Ensure high levels of customer satisfaction through excellent sales service
- Assist customers in person and over the phone by determining needs and presenting appropriate products and services
- Build productive trust relationships with wholesale and retail customers
- Process sales transactions accurately and consistently with policies and procedures
- Follow and achieve sales goals on a monthly, quarterly, and yearly basis
- Maintain precise work order files and formulas
- Pull appropriate products from the sales floor or warehouse
- Tint and mix products to customer specifications
- Stock shelves and set up displays
- Clean store equipment
- Load/unload delivery trucks
- Assist in making deliveries, as needed
- Maintain in-stock and presentable condition of assigned areas
- Remain knowledgeable on products offered and discuss available options
- Comply with inventory control procedures
- Suggest ways to improve sales
Requirements
- Must be at least eighteen (18) years of age
- Must be legally authorized to work in the U.S. without sponsorship for employment work visa status now or in the future
- Must be able to read, write, comprehend, and communicate in English and Spanish
- Must have a valid, unrestricted Driver’s License
- Able to retrieve material from shelves and floor stacks and lift and carry up to 50 lbs. frequently and up to 70 lbs. on occasion, with or without reasonable accommodation
- Willing to work all scheduled hours, including evenings and weekends, with or without reasonable accommodation
Qualifications
- High School diploma or GED (preferred)
- At least one (1) year of experience in delivery, retail, or customer service (preferred)
- Previous work experience selling paint and paint-related products (preferred)
- Previous work experience operating tinting and mixing equipment (preferred)
Benefits
Sherwin-Williams offers a wide range of world-class benefits, including retirement, healthcare, total well-being support, and daily commute assistance. A general description of benefits can be found at http://www.myswbenefits.com/ (select "Candidates" to view eligible offerings).
About Us
At Sherwin-Williams, our purpose is to inspire and improve the world by coloring and protecting what matters. Our paints, coatings, and innovative solutions enhance spaces and surfaces. We invest in our employees' lives, careers, and connections, fostering growth, stability, and inclusivity.