Bilingual Staffing Branch Manager

About the role

This role requires staffing industry experience and bilingual fluency in English and Spanish. Midway Staffing is one of the fastest-growing light industrial staffing firms in the country, named to the Inc. 5000 list of Fastest-Growing Private Companies in America every year from 2019 to 2025. We connect hardworking people with manufacturing, warehouse, logistics, production, and skilled trades jobs at the most reputable businesses in the area. We don't just fill positions. We solve problems, drive growth, and build partnerships that last.

Responsibilities

• Run the day-to-day operations of the branch, including payroll, reporting, and recruitment activity
• Set clear KPIs for your team, coach them to hit those numbers, and celebrate when they do
• Be the first call for clients on job orders, temporary employee concerns, and business questions. When they have a problem, you fix it
• Support your branch sales rep and help develop new accounts, building relationships at every level of client organizations
• Grow the book: spot expansion opportunities inside existing accounts and coach your team to see them too
• Stay ahead of problems. Anticipate client workforce needs and workforce issues before they turn into escalations
• Find new and creative ways to source talent, both active and passive candidates
• Set goals and incentives for your staff and communicate them clearly and often
• Dig into your branch numbers weekly and monthly and know exactly where you stand against your goals
• Partner with Risk Management, HR, and Compliance to keep safety front and center at our branches and client sites
• Interview and help select new members of your branch team
• Train and coach your people on the skills that make them successful

Requirements

• High School Diploma or GED required; Associate's or Bachelor's in Business Administration, Human Resources, or a related field preferred
• 3–5 years of demonstrated leadership experience in the staffing industry, required. This role is built for someone who already knows the business: job orders, fill rates, temp workforce management, and client relationships
• Proven knowledge of HR management and strategy, including recruitment, talent development, employee relations, and workforce planning
• A track record of hitting branch KPIs: fill rate, retention, attendance, revenue, and client satisfaction
• Experience coaching recruiters and account managers to performance goals, including turning around underperformers
• Bilingual in English and Spanish, required. You'll be working with Spanish-speaking candidates and employees every day, so you need to be comfortable holding real conversations in both languages
• Strong work ethic, integrity, and the ability to maintain confidentiality
• Knowledge of modern recruiting techniques, including online and social media recruiting
• Excellent communication, interpersonal, and customer service skills
• Sharp organizational skills and attention to detail
• Ability to stay steady and effective in a high-paced, sometimes stressful environment
• Proficient with Microsoft Office Suite, Google Workspace, or similar tools

Pay

$70,000–$80,000 per year, plus Quarterly Bonus opportunities

Schedule

Monday–Friday, 8:00 AM – 5:00 PM