Bilingual Spanish Seasonal TurboTax Community Tax Expert - Online Writing Role

About the role

Support TurboTax customers by providing high-quality written responses to tax and technical questions in our online Community in order for customers to complete their tax returns. Produce accurate written content quickly and proficiently, while striving to meet defined quality and productivity goals. Various other projects using effective writing skills.

Qualifications

Bilingual (English/Spanish) oral and written communication skills. Active EA Certification, CPA, or JD (practicing attorney in taxation). Minimum 2 years of recent experience preparing federal (individual Form 1040) and state income tax returns using professional tax software in a work environment; any additional experience with business returns is a plus (1120, 1120S, 1065, 1041). Ability to write clearly and concisely, using simple language to explain complex tax issues. Excellent use of the English language, including spelling and grammar. Ability to understand and interpret customers' tax questions without seeing their tax return. Excellent critical thinking, problem-solving, and research skills. Technical proficiency using a variety of cloud-based applications, search engines, Google Workspace, and essential computer skills such as Microsoft Office and file management. Ability to work a full-time schedule (40 hours per week), flexible within five set days of the week.