Bilingual Spanish Roving Personal Banker ROVING South East Metro

About the role

Wells Fargo is seeking a Roving Associate Personal Banker (SAFE) to join their National Branch Network. In this front-line role, you will provide support across multiple branch locations within an assigned geography, building relationships with customers by supporting everyday banking needs through in-branch interactions, scheduled conversations, and proactive outreach.

Responsibilities

• Provide personalized banking support across multiple branch locations within an assigned geographic area, covering for banker and teller absences and temporarily filling open positions as needed
• Adapt quickly to new branch environments, teams, and customer needs while maintaining consistent service quality and adherence to bank standards
• Build lasting customer relationships through proactive, meaningful conversations that support financial well-being and deepen engagement
• Lead discovery-driven conversations to understand customer needs and connect them with relevant banking products, services, and solutions
• Drive branch growth by identifying opportunities, promoting solutions, and making appropriate referrals to meet customer and business goals
• Support everyday banking needs, including account openings, service requests, and credit applications
• Perform cash handling and teller line activities, accurately processing transactions while maintaining compliance and operational standards
• Demonstrate comfort using and adopting digital tools and technologies to enhance customer experience and support evolving banking needs
• Deliver accurate, compliant service while exercising sound judgment within defined risk controls
• Collaborate with branch teammates to coordinate seamless handoffs to licensed bankers or other specialists, ensuring customers are connected to the right expertise

Requirements

• 6+ months of interacting with customers experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
• Bilingual speaking and listening proficiency in Spanish/English

Desired Qualifications

• Prior experience in financial services or a highly regulated customer-facing role, demonstrating comfort with structured processes, accuracy, and service expectations
• Experience building trust-based customer relationships through active listening, follow-up, and consistent engagement
• Comfort initiating outreach (calls, emails, or other channels) to strengthen relationships and identify opportunities to support customer needs
• Demonstrated comfort with digital tools and technology, with the ability to quickly learn new systems and confidently guide customers in adopting capabilities that enhance their banking experience
• Proven ability to collaborate with teammates and partners to resolve needs and deliver a seamless customer experience
• Demonstrated ability to follow policies and regulations while identifying and escalating risk concerns

Job Expectations

• Ability to travel 100% of the time within assigned geography
• Commute to assigned branch location(s) for the duration of the assignment, with travel expectations aligned to company policy
• Work a schedule that will include Saturdays
• Must take and pass required language assessment
• Support branch operations by flexing between cash handling and customer banking activities, with an emphasis on delivering strong service through account openings and ongoing account support
• SAFE registration is required at the time of employment and Wells Fargo will initiate the process after your start date
• Loan Originators must meet LO/CFPB requirements and comply with Wells Fargo policies, including standards related to financial responsibility, character, fitness, and criminal background

Posting Locations

• Embry Hills - 3601 Chamblee Tucker Road, Chamblee
• Doraville - 5772 Buford Highway NE, Doraville
• Bethesda Walk - 3065 Lawrenceville Highway, Lawrenceville
• Lilburn Crossing - 5505 Lawrenceville Highway NW, Lilburn
• Indian Trail - 1625 Indian Trail Lilburn Road, Norcross
• Jimmy Carter Boulevard - 5405 Jimmy Carter Boulevard, Norcross
• Norcross - 6155 Buford Highway, Norcross
• Memorial Dekalb - 4820 Memorial Drive, Stone Mountain
• Stone Mountain Festival - 1815 Rockbridge Road SW, Stone Mountain
• Stone Mtn Memorial - 6063 Memorial Drive, Stone Mountain
• Northlake Festival - 4099 Lavista Road, Tucker
• Tucker - 2200 Mountain Industrial Boulevard, Tucker

Pay Range

This job profile is eligible for a 10% pay differential

Posting End Date

21 Jul 2026

Wells Fargo Recruitment and Hiring Requirements

Third-Party recordings are prohibited unless authorized by Wells Fargo. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process. Reference Number R-559035-3