Bilingual Spanish RN, Care Management (Riverside)

About the role

Founded in 1977 as the Senior Care Action Network, SCAN began with a simple but radical idea: that older adults deserve to stay healthy and independent. That belief was championed by a group of community activists we still honor today as the “12 Angry Seniors.” Their mission continues to guide everything we do. Today, SCAN is a nonprofit health organization serving more than 500,000 people across Arizona, California, Nevada, New Mexico, Texas, and Washington, with over $8 billion in annual revenue. With nearly five decades of experience, we have built a distinctive, values-driven platform dedicated to improving care for older adults.

Responsibilities

• Conduct comprehensive clinical, functional, and environmental assessments in members’ homes and via telephonic encounters, based on clinical risk and acuity.
• Identify clinical, functional, medication, caregiver, and environmental risks that may impact member stability or safety.
• Collaborate with Social Workers, Community Health Workers, Care Coordinators, and other interdisciplinary team members to address medical, psychosocial, and environmental barriers to health.
• Participate in case reviews, huddles, and interdisciplinary discussions to support coordinated, member-centered care.
• Develop, implement, and regularly update individualized care plans with measurable goals focused on member priorities and health outcomes by evaluating assessment findings against evidence-based guidelines, clinical reasoning, and best practices.
• Integrate clinical insights and community standards to develop comprehensive and effective care strategies.
• Provide disease-specific education, coaching, and self-management support to members and families, using teach-back to confirm understanding.
• Support medication safety through medication reconciliation, adherence assessment, and coordination with providers and pharmacy resources when needed.
• Coordinate care with primary care providers, specialists, hospitals, skilled nursing facilities, home health, and community resources to ensure continuity of care.
• Demonstrate organizational, decision-making, critical thinking, and multi-tasking skills as demonstrated by problem solving and achieving successful member outcomes.
• Adhere to all SNP Model of Care requirements and procedures.
• Complete timely and accurate documentation across multiple computer systems, including; care plans, service plans, and progress notes as necessary within established timeframes.
• Manage transitions of care following emergency department visits, hospitalizations, or facility discharges, including follow-up, risk mitigation, and education on red-flag symptoms.
• Comply with all compliance, regulatory and quality agency standards including Centers for Medicare and Medicaid Services (CMS), Department of Managed Health Care (DHC), and Department of Health Care Services (DHCS).
• Perform nursing related California Integrated Care Management (CICM) activities related to specific Populations of Focus (POF): Individuals Experiencing Homelessness, Individuals At Risk For Avoidable Hospital Or ED Utilization, Adults Living In The Community At Risk Of LTC Institutionalization, Adult Nursing Facility Residents Transitioning Back To The Community, Documented Dementia, Serious Mental Illness (SMI) & Substance Use Disorder (SUD)

Qualifications

• Associate's degree in nursing (ASN) required.
• Bachelor's degree in nursing (BSN) preferred.
• Graduate or Advanced Degree preferred.
• CALIFORNIA REGISTERED NURSE (RN) required.
• Graduate or Advanced Degree or equivalent experience preferred.
• Certified Case Manager (CCM) certification strongly preferred.
• BILINGUAL required in English/Spanish. (Test will be administered to assess proficiency if applicable.)
• Travel 50+% of the time in the assigned area- Must have a valid driver’s license, automobile insurance and reliable transportation.
• 3+ years clinical experience in care management, case management, home health, community-based care, or a related clinical setting preferred.
• 2+ years working with seniors and hybrid remotely strongly preferred.
• Experience working with high-risk, complex, or chronically ill populations preferred.
• Leadership - Skilled to develops others.
• Problem Solving - Make critical decisions, often involving high-level risk assessment and the ability to adapt to changing circumstances.
• Strategic Mindset - Formulates strategy and maps steps to achieve strategic goal.
• Strong interpersonal skills, including excellent written and verbal communication skills.
• Strong organizational skills.
• Strong critical thinking skills.
• Ability to multitask.
• Ability to appropriately maintain confidentiality.
• General understanding of NCQA standards, CMS and DHCS regulations.
• General knowledge of medical terminology and abbreviations.
• Deep understanding of local community resources for seniors.

Skills

• Curiosity about AI and its potential to transform care delivery.
• Active support of SCAN’s Vision and Goals.

Benefits

We're always looking for talented people to join our team! Qualified applicants are encouraged to apply now!

At SCAN we believe that it is our business to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects our community through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more.

SCAN is proud to be an Equal Employment Opportunity and Affirmative Action workplace. Individuals seeking employment will receive consideration for employment without regard to race, color, national origin, religion, age, sex (including pregnancy, childbirth or related medical conditions), sexual orientation, gender perception or identity, age, marital status, disability, protected veteran status or any other status protected by law.