Bilingual Spanish Personal Banker
PNC · Dallas, TX · 1 mo ago
On-siteFinanceFull-time
We need to output HTML fragment with sections: Use for section headings: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections with real specific content.
We need to parse the posting.
Job title: not needed as heading.
We have Position Overview: includes description about PNC, location Dallas TX, bilingual Spanish required, in-office, etc. That's "About the role" maybe.
Job Description: responsibilities list.
Qualifications: includes Preferred Skills, Competencies, Work Experience, Education, Certifications, Licenses, Language Assessments.
Benefits: described.
Pay: not mentioned. So no Pay section.
Schedule: not mentioned. So no Schedule.
We need to include sections: About the role, Responsibilities, Requirements? The posting has "Qualifications" which includes many subparts. Could map to Requirements or Qualifications. The instruction: Use headings for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). We can choose which to include based on content.
We have content for About the role (position overview). Responsibilities (job description). Qualifications (list of qualifications). Skills (preferred skills, competencies). Benefits.
We could combine Qualifications and Skills maybe separate.
We must not repeat job title as heading.
We must not include boilerplate like EEO, accommodation, etc. Remove those.
We must preserve all substantive information.
We need to output only HTML fragment, no /, no markdown fences.
Let's extract substantive content.
Position Overview:
"At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As a(n) [position title] within PNC's Retail Branch Banking organization, you will be based in Dallas, TX at the Casa Linda branch. Bilingual in Spanish required. PNC is an in-office company that fosters a supportive culture where employees can thrive and achieve balance. We encourage candidates to connect with their recruiter and hiring manager to understand workplace expectations and ensure the role aligns with their goals. PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position."
We need to keep all that except maybe the "[position title]" placeholder? It's part of text; we keep as is.
Job Description (Responsibilities):
List of duties:
- Acquires and deepens the branch customer base through a variety of proactive sales and service activities.
- Manages the customer experience by identifying opportunities to improve the customer's financial wellbeing.
- Collaborates with ecosystem partners to grow customer's share of wallet.
- Positions PNC solutions to drive new revenue and customer loyalty.
- Drives proactive sales conversations through internal and outbound interactions with a defined sales process including outbound calling, service to sales, teller interactions, appointment setting and effective lobby engagement, ultimately elevating client loyalty.
- Delivers a full PNC conversation with every client interaction to identify appropriate PNC solutions.
- Leverages ecosystem partnerships as well as community Centers of Influence to acquire, expand and retain relationships.
- Creates customer loyalty and grows customer share of wallet through a differentiated customer experience.
- Performs lobby engagement activities to connect with customers and position PNC products to meet their needs.
- Educates customers on options for managing financial transactions by leveraging technology, tools and resources.
- Applies product and procedural knowledge to identify, mitigate and solve customer problems effectively to drive customer loyalty.
- Manages risk through adherence to all policies and procedures, demonstrating sound judgment within established limits.
- Demonstrates a heightened scrutiny to identify and avoid loss.
- Participates in branch daily operations, ensuring they are completed in an efficient and accurate manner.
Also there is a bullet list about PNC Employees take pride... but that seems like values; maybe part of responsibilities? It says: "PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be: Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions. Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework." This could be part of responsibilities or expectations. We'll include as responsibilities.
Qualifications section:
"Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position."
Then subparts:
Preferred Skills: Accountability, Banking, Client Loyalty, Customer Experience (CX), Customer Service, Identifying Opportunities, Leveraging Technology, Proactive Sales
Competencies: Banking Products, Digital Awareness, Effective Communications, Managing Multiple Priorities, Matrix Management, Problem Solving, Prospecting., Retail Lending, Selling., Understanding Customer Needs
Work Experience: Roles at this level typically require an Associates or equivalent degree as well as related experience or product knowledge to accomplish primary duties. Typically requires 3+ years experience. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.
Education: No Degree
Certifications: No Required Certification(s)
Licenses: Candidates being considered for this position will be subject to additional background checks as required by Consumer Financial Protection Bureau regulations.
Language Assessments: Spanish Speaking - Required
We need to keep all that.
Benefits: described.
Now we need to decide sections.
We could have:
. The instruction only says use
for section headings: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections with real specific content.
We need to parse the posting.
Job title: not needed as heading.
We have Position Overview: includes description about PNC, location Dallas TX, bilingual Spanish required, in-office, etc. That's "About the role" maybe.
Job Description: responsibilities list.
Qualifications: includes Preferred Skills, Competencies, Work Experience, Education, Certifications, Licenses, Language Assessments.
Benefits: described.
Pay: not mentioned. So no Pay section.
Schedule: not mentioned. So no Schedule.
We need to include sections: About the role, Responsibilities, Requirements? The posting has "Qualifications" which includes many subparts. Could map to Requirements or Qualifications. The instruction: Use headings for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). We can choose which to include based on content.
We have content for About the role (position overview). Responsibilities (job description). Qualifications (list of qualifications). Skills (preferred skills, competencies). Benefits.
We could combine Qualifications and Skills maybe separate.
We must not repeat job title as heading.
We must not include boilerplate like EEO, accommodation, etc. Remove those.
We must preserve all substantive information.
We need to output only HTML fragment, no /, no markdown fences.
Let's extract substantive content.
Position Overview:
"At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As a(n) [position title] within PNC's Retail Branch Banking organization, you will be based in Dallas, TX at the Casa Linda branch. Bilingual in Spanish required. PNC is an in-office company that fosters a supportive culture where employees can thrive and achieve balance. We encourage candidates to connect with their recruiter and hiring manager to understand workplace expectations and ensure the role aligns with their goals. PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position."
We need to keep all that except maybe the "[position title]" placeholder? It's part of text; we keep as is.
Job Description (Responsibilities):
List of duties:
- Acquires and deepens the branch customer base through a variety of proactive sales and service activities.
- Manages the customer experience by identifying opportunities to improve the customer's financial wellbeing.
- Collaborates with ecosystem partners to grow customer's share of wallet.
- Positions PNC solutions to drive new revenue and customer loyalty.
- Drives proactive sales conversations through internal and outbound interactions with a defined sales process including outbound calling, service to sales, teller interactions, appointment setting and effective lobby engagement, ultimately elevating client loyalty.
- Delivers a full PNC conversation with every client interaction to identify appropriate PNC solutions.
- Leverages ecosystem partnerships as well as community Centers of Influence to acquire, expand and retain relationships.
- Creates customer loyalty and grows customer share of wallet through a differentiated customer experience.
- Performs lobby engagement activities to connect with customers and position PNC products to meet their needs.
- Educates customers on options for managing financial transactions by leveraging technology, tools and resources.
- Applies product and procedural knowledge to identify, mitigate and solve customer problems effectively to drive customer loyalty.
- Manages risk through adherence to all policies and procedures, demonstrating sound judgment within established limits.
- Demonstrates a heightened scrutiny to identify and avoid loss.
- Participates in branch daily operations, ensuring they are completed in an efficient and accurate manner.
Also there is a bullet list about PNC Employees take pride... but that seems like values; maybe part of responsibilities? It says: "PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be: Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions. Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework." This could be part of responsibilities or expectations. We'll include as responsibilities.
Qualifications section:
"Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position."
Then subparts:
Preferred Skills: Accountability, Banking, Client Loyalty, Customer Experience (CX), Customer Service, Identifying Opportunities, Leveraging Technology, Proactive Sales
Competencies: Banking Products, Digital Awareness, Effective Communications, Managing Multiple Priorities, Matrix Management, Problem Solving, Prospecting., Retail Lending, Selling., Understanding Customer Needs
Work Experience: Roles at this level typically require an Associates or equivalent degree as well as related experience or product knowledge to accomplish primary duties. Typically requires 3+ years experience. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.
Education: No Degree
Certifications: No Required Certification(s)
Licenses: Candidates being considered for this position will be subject to additional background checks as required by Consumer Financial Protection Bureau regulations.
Language Assessments: Spanish Speaking - Required
We need to keep all that.
Benefits: described.
Now we need to decide sections.
We could have:
About the role
...overview...
Responsibilities
- ... each duty...
Qualifications
maybe include Preferred Skills, Competencies, Work Experience, Education, Certifications, Licenses, Language Assessments. But we also have Skills heading possible. Could split Qualifications into Skills and Requirements? The instruction says we can use those headings; we should include sections only when posting has real specific content. We have content for Skills (Preferred Skills, Competencies). We have content for Requirements (Work Experience, Education, Certifications, Licenses, Language Assessments). Could make two sections: Skills and Requirements. But we also have a generic "Qualifications" heading in the posting. Might be okay to use Qualifications as a section and inside include subheadings? But we cannot add extra headings beyond. The instruction only says use for section headings (list). It doesn't forbid other headings? It says use for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). Likely they expect only those headings. So we should map content to those headings.
Thus we can have:
About the role (overview)
Responsibilities (job description)
Qualifications (maybe combine skills and requirements)
Benefits
We could also add Skills if we want to separate but we need to avoid thin sections. The instruction: Prefer a few substantive sections over many thin ones. So maybe combine Skills and Requirements into Qualifications.
Thus sections: About the role, Responsibilities, Qualifications, Benefits.
Check if any content for Pay or Schedule: none, so omit.
Now we need to ensure we don't include boilerplate like "To learn more about this opportunity, please watch this video." That's a line in the posting after responsibilities? Actually after responsibilities there is "To learn more about this opportunity, please watch this video." That's likely boilerplate/application instruction; we should remove.
Also "Disability Accommodations Statement", "EEO", etc remove.
Now we need to preserve all substantive information: ensure we keep the bullet points exactly.
Let's craft HTML.
We'll need to escape any special characters? Not needed.
We'll produce:
About the role
for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). Likely they expect only those headings. So we should map content to those headings.
Thus we can have:
About the role (overview)
Responsibilities (job description)
Qualifications (maybe combine skills and requirements)
Benefits
We could also add Skills if we want to separate but we need to avoid thin sections. The instruction: Prefer a few substantive sections over many thin ones. So maybe combine Skills and Requirements into Qualifications.
Thus sections: About the role, Responsibilities, Qualifications, Benefits.
Check if any content for Pay or Schedule: none, so omit.
Now we need to ensure we don't include boilerplate like "To learn more about this opportunity, please watch this video." That's a line in the posting after responsibilities? Actually after responsibilities there is "To learn more about this opportunity, please watch this video." That's likely boilerplate/application instruction; we should remove.
Also "Disability Accommodations Statement", "EEO", etc remove.
Now we need to preserve all substantive information: ensure we keep the bullet points exactly.
Let's craft HTML.
We'll need to escape any special characters? Not needed.
We'll produce:
About the role
At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As a(n) [position title] within PNC's Retail Branch Banking organization, you will be based in Dallas, TX at the Casa Linda branch. Bilingual in Spanish required. PNC is an in-office company that fosters a supportive culture where employees can thrive and achieve balance. We encourage candidates to connect with their recruiter and hiring manager to understand workplace expectations and ensure the role aligns with their goals. PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.
Responsibilities
- Acquires and deepens the branch customer base through a variety of proactive sales and service activities.
- Manages the customer experience by identifying opportunities to improve the customer's financial wellbeing.
- Collaborates with ecosystem partners to grow customer's share of wallet.
- Positions PNC solutions to drive new revenue and customer loyalty.
- Drives proactive sales conversations through internal and outbound interactions with a defined sales process including outbound calling, service to sales, teller interactions, appointment setting and effective lobby engagement, ultimately elevating client loyalty.
- Delivers a full PNC conversation with every client interaction to identify appropriate PNC solutions.
- Leverages ecosystem partnerships as well as community Centers of Influence to acquire, expand and retain relationships.
- Creates customer loyalty and grows customer share of wallet through a differentiated customer experience.
- Performs lobby engagement activities to connect with customers and position PNC products to meet their needs.
- Educates customers on options for managing financial transactions by leveraging technology, tools and resources.
- Applies product and procedural knowledge to identify, mitigate and solve customer problems effectively to drive customer loyalty.
- Manages risk through adherence to all policies and procedures, demonstrating sound judgment within established limits.
- Demonstrates a heightened scrutiny to identify and avoid loss.
- Participates in branch daily operations, ensuring they are completed in an efficient and accurate manner.
- PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be: Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions. Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.
Qualifications
Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position.
Preferred Skills
??? But we cannot use h4? The instruction only mentions h3 for section headings. It didn't forbid other headings, but to be safe we could avoid extra headings and just list as- maybe with a preceding
label. However we need to preserve the structure; we could embed the list items directly under Qualifications without subheadings, but we might lose categorization. However we can still include the content as paragraphs. We could do:
Qualifications
Preferred Skills: Accountability, Banking, Client Loyalty, Customer Experience (CX), Customer Service, Identifying Opportunities, Leveraging Technology, Proactive Sales
Competencies: Banking Products, Digital Awareness, Effective Communications, Managing Multiple Priorities, Matrix Management, Problem Solving, Prospecting, Retail Lending, Selling, Understanding Customer Needs
Work Experience