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Jobs · Management · California

Bilingual Spanish Family Service Advisor (Funeral and Cemetery Sales)

Security National Financial Corporation · El Cajon, CA · 2 wk ago
Management$70k–$185k/yrFull-time

About the role

Serve Families. Build a Career with Purpose. This role is for someone who feels called to serve. As a Family Service Advisor, you will walk with families through meaningful decisions—helping them plan, prepare, and find peace of mind. This is not transactional work. It requires presence, compassion, and follow-through. At the same time, this is a professional sales role. Serving families well requires consistency, discipline, and a commitment to growth.

Families remember how they were treated in these moments. This role gives you the opportunity to show up when it matters most—and do it the right way.

Responsibilities

  • Meet with families and guide them through pre-planning with care and clarity
  • Educate—not sell—so families can make confident decisions
  • Build and maintain a strong pipeline through daily outreach and follow-up
  • Stay consistent with activity expectations that drive appointments and results
  • Communicate clearly with your team to ensure families are fully supported
  • Represent a trusted organization with professionalism and integrity

Benefits

  • Medical, Dental, Vision benefits (HSA/FSA options)
  • 401(k) with company match
  • Paid time off + 12 paid holidays
  • President’s Circle Incentive Trip opportunity
  • Ongoing training, coaching, and advancement opportunities

Pay

Competitive base pay + uncapped commission; realistic first‑year earnings: $70,000–$185,000+.

Schedule

Ability to work a rotating Monday–Sunday schedule; some overtime may be expected.

Requirements

  • Sales or customer service experience preferred
  • Strong communication skills and emotional awareness
  • Bilingual Spanish speaker who is fluent in English and Spanish written and spoken
  • Service mindset
  • Coachability and willingness to grow
  • Ability to work a rotating Monday–Sunday schedule
  • Valid driver’s license and reliable transportation
  • High school diploma required (college preferred)
  • Some overtime to be expected on occasion
  • Naturally put people first and find purpose in serving others
  • Willing to prospect consistently, even when it’s uncomfortable
  • Take feedback, apply it, and keep improving
  • Hold yourself accountable to your activity and results
  • Follow through on what you say you’re going to do
  • Wants to grow financially

Skills

  • Communicate effectively with families and team
  • Follow through on commitments
  • Maintain consistent outreach and activity
  • Take ownership of results

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