Bilingual (Spanish) Community Development Advisor
Sunset Funeral Home and Memory Gardens in Thonotosassa, FL is looking for a Bilingual (Spanish) Community Development Advisor to help families with pre-need planning for cemetery and funeral services.
About the role
The Community Development Advisor serves families by offering personalized options to honor their loved ones before needs arise. This role focuses on building trust within the community, educating families about their choices, and guiding them through thoughtful preplanning decisions for cemetery property, merchandise, services, and prearranged funeral or cremation plans. It blends education, consultation, and relationship-building to serve families with professionalism and compassion.
Responsibilities
- Build meaningful relationships with churches, civic groups, veteran organizations, hospice partners, senior living communities, and other local organizations
- Schedule and conduct educational preplanning seminars in alignment with NorthStar Memorial Group’s established program
- Confidently set appointments and guide families through personalized preplanning and product presentations
- Provide professional and welcoming park tours
- Prospect daily through seminars, company-provided web leads, file reviews, outside events, and community outreach
- Schedule 10–12 qualified pre-need appointments per week and track all activity in CRM
- Respond to phone inquiries and follow up consistently and professionally
- Maintain accurate, timely contract paperwork and required documentation
- Track your performance metrics and continuously refine your approach
- Stay current on veteran benefits, Social Security benefits, and other end-of-life planning considerations
- Deliver world-class service with a positive attitude and a “whatever it takes” mindset
- Participate in ongoing training with sales and regional leadership
Key Qualities
You are a relationship-driven professional comfortable initiating conversations and building trust. You thrive in a performance-based environment but understand that success in this role is rooted in service, integrity, and consistency.
Requirements
- A high school diploma or equivalent
- A valid driver’s license and reliable transportation
- A satisfactory driving record
- Working knowledge (or willingness to quickly learn) of federal, state, and local regulations related to the cemetery and funeral profession
- Strong organizational skills and attention to detail
- The ability to manage your time independently and stay disciplined in daily prospecting
- Bilingual (Spanish) preferred