Bilingual Samsung Experience Consultant

Overview

Become a seasonal part-time Bilingual Retail Sales Associate for Samsung Electronics America (SEA)! We are 2020 Companies, an outsourced sales and marketing company. Our clients are some of the most well-known brands in Consumer Electronics, Telecom, and Energy. They hire us to employ, train, and deploy people like you to represent their brand. If you are passionate about cutting-edge technology and strive to provide first-rate customer service, join our team of experienced salespeople to drive consumer sales of Samsung Electronic devices, including phones, tablets, wearables, and more! Be a part of something bigger! We are looking for a motivated seasonal Samsung Experience Consultant (SEC) to drive sales within a Best Buy retail store. The ideal candidate will excel in sales and consumer electronics, be well organized and a self-starter, and have both a passion for customer service and a knack for building relationships.

Day-in-the-Life

• Demonstrate, sell, and promote Samsung products to customers in Best Buy
• Ensure that consumers have the latest and most relevant product information available when making a purchase decision
• Excel at building relationships with Best Buy associates and leadership within the retail store through daily trainings, collaboration, and goal sharing

What's in it for you?

• Competitive, weekly pay
• Next day pay on demand with DailyPay
• Paid training completed online, at home via computer or mobile device
• Apparel provided
• Company-provided tablet or phone
• Exciting work environment to showcase your customer service skills
• Share and learn with ongoing training and development
• Scheduled to work during high traffic times, including weekends (required), weekdays, and some holidays
• Potential for temp-to-perm

Key Responsibilities

• Drive the sellout of Samsung mobile products and services within a Best Buy retail store, utilizing conversational consulting sales techniques
• Uncover and understand the needs of the customer and recommend a Samsung product to fit and fill those needs
• Build confidence in Samsung products and services for both Best Buy employees and new and repeat customers, as a brand evangelist
• Build strong partnerships with Best Buy staff to drive the key initiatives and goals of all teams
• Meet or exceed personal and store sales goals monthly
• Provide excellent customer and client service through interaction with both customers and Best Buy employees
• Ensure retail brand standards are met through merchandising, security, installation, and cleanliness
• Complete display resets upon request and during new product launches
• Complete daily reporting on sales performance and retail insights

Performance Measurements

• Regular and prompt attendance
• Daily accurate reporting
• Meet or exceed established monthly/weekly sales quota/goals
• Customer/client satisfaction

Qualifications

• High school diploma or equivalent required
• Six (6) months of prior sales, retail, telecom, or marketing experience preferred
• Demonstrated knowledge of products and services
• Excellent communications, presentation, interpersonal, and problem-solving skills
• Impeccable integrity and commitment to customer satisfaction
• Ability to work independently and manage multiple priorities in a fast-paced environment
• Availability to work evenings, weekends, and high-demand retail holidays
• Ability to maintain customer confidentiality

Core Competencies

Skills utilized as an SEC that are identified as drivers of success: Plan and Align, Drive Results, Customer Focus, Collaborate, and Tech Savvy.