Bilingual Sales Operations Coordinator - Chinese / English

About the role

This role combines sales support, operations coordination, and project coordination. You will work closely with internal teams and customers to support day-to-day business operations.

Responsibilities

• Support sales team with order processing, order follow-up, and contract coordination
• Communicate with customers and internal teams to ensure smooth order execution
• Cook up shipments, deliveries, and logistics
• Aid with project tracking and cross-functional coordination
• Maintain accurate records, data, and documentation (Excel / Salesforce)
• Handle general administrative and operational support as needed

Requirements

• Bilingual in Chinese (Mandarin) and English
• 2+ years experience in sales support, operations, logistics, or similar roles
• Strong organizational and multitasking skills
• Detail-oriented with strong follow-up ability
• Comfortable working in a hands-on, fast-paced environment
• Able to work independently and take ownership of tasks
• Proficient in Microsoft Office (especially Excel)

Qualifications

• Must be able to reliably commute or relocate

Skills

• Excellent communication skills
• Strong organizational and multitasking skills
• Detail-oriented with strong follow-up ability
• Ability to work independently and take ownership of tasks
• Proficiency in Microsoft Office (especially Excel)

Benefits

• 401(k) with company match
• Medical, Dental, Vision insurance
• Paid time off

Pay

$60,000 – $80,000 per year + Bonus + Full Benefits (Medical, Dental, Vision, 401(k) Match, PTO)

Schedule

Monday – Friday, 9:00 AM – 6:00 PM