Bilingual RN Care Coach - Bonus Eligible

About the role

CircleLink Health is seeking a passionate, tech-savvy Registered Nurse to work remotely and manage patients enrolled in Medicare's Chronic Care Management Program.

Responsibilities

• Utilize specialized care management software to call Medicare patients with 2 or more chronic conditions monthly.
• Build and maintain rapport with patients to help them achieve improved health through SMART goals and education on self-management strategies.
• Implement and improve the Plan of Care by updating medications, appointments, biometrics, symptoms, and interventions.
• Connect patients with community resources such as transportation, personal care, prescription assistance, social services, etc.
• Conduct Transitional Care Management activities for high-risk patients discharged from the hospital or ER to reduce unnecessary readmissions.
• Close care gaps by encouraging and assisting with preventive care measures, such as annual well visits, vaccines, cancer screenings, follow-up/specialist appointments, etc.

Requirements

• Fluent in English and Spanish.
• Self-directed, able to work independently with little supervision while meeting performance metrics.
• Passion for nursing and improving patient outcomes.
• Good with technology and eager to learn and use new software.
• Excellent organizational and time management skills.
• Timely communication is essential, and nurses are expected to respond to all messages and emails within 24-48 hours.
• Strong critical thinking and problem-solving skills.

Qualifications

• Current, unrestricted Multistate RN or New Mexico RN license.
• Proficiency with EPIC electronic health record and web-based applications.
• Preferred: Case Management or Chronic Disease Management experience, Certified Diabetes Educator, Motivational Interviewing or other behavior change communication techniques.

Skills

• Excellent documentation skills.
• Strong time management.
• Ownership of outcomes.

Benefits

• Compensation: $15.00 for the first 20-minute increment, $12 for the second 20-minute increment, and $11.50 for the third 20-minute increment.
• Bonus eligibility: Three months of employment and meeting all performance expectations for a $300 performance bonus.
• Pay timing: Monthly via direct deposit, 40 days after the last day of the first month of service, and approximately every 30 days thereafter.

Schedule

RN Care Coach needs a strong internet-connected computer and must have a minimum of 20 hours of availability per week between 8 am and 5 pm MST, Monday-Saturday. Schedules are flexible.

Contact Info

For official CircleLink Health communications, please use @circlelinkhealth.com. For suspicious messages, report them to info@circlelinkhealth.com.

About CircleLink Health

CircleLink Health is a company dedicated to addressing the $600 billion problem of preventable chronic and post-acute complications. We build a world-class Care Management platform to support providers and accelerate the shift towards preventative care.