Bilingual Retail Store Associate (Spanish)
Responsibilities
- Ensure high levels of customer satisfaction through excellent sales service
- Assist customers in person and over the phone by determining needs and presenting appropriate products and services
- Build productive trust relationships with wholesale and retail customers
- Process sales transactions accurately and consistent with policies and procedures
- Follow and achieve sales goals on a monthly, quarterly, and yearly basis
- Maintain precise work order files and formulas
- Pull appropriate products from the sales floor or warehouse
- Tint and mix products, as needed, to customer specifications
- Stock shelves and set up displays
- Clean store equipment
- Load/unload delivery trucks
- Assist in making deliveries, as needed
- Maintain in‑stock and presentable condition of assigned areas
- Remain knowledgeable on products offered and discuss available options
- Comply with inventory control procedures
- Suggest ways to improve sales
Note: This position involves contact with customers (including minors) and access to cash, payment methods, personal information, merchandise, and store equipment. A criminal‑history review is required to protect the business, its reputation, and the safety of customers, staff, vendors, contractors, and the public.
Qualifications
Minimum Requirements
- Must be at least eighteen (18) years of age
- Must be legally authorized to work in the country of employment without needing sponsorship for a work visa now or in the future
- Must be able to read, write, comprehend, and communicate in English
- Must be able to read, write, comprehend, and communicate in Spanish
- Must be able, with or without reasonable accommodation, to retrieve material from shelves and floor stacks and lift and carry up to 50 lb frequently and up to 70 lb on occasion
- Must be willing to work all scheduled hours, which may include evenings and weekends, with or without reasonable accommodation
- If internal to Sherwin‑Williams, you must have received at least a “meets expectations” (3) rating on your most recent performance appraisal
- If internal to Sherwin‑Williams, you must have completed all HR Cloud eLearning courses required for your current position
Preferred Qualifications
- Valid, unrestricted driver’s license
- High school diploma or GED
- At least one (1) year of experience in delivery, retail, or customer service
- Previous work experience selling paint and paint‑related products
- Previous work experience operating tinting and mixing equipment
About Us
At Sherwin‑Williams, our purpose is to inspire and improve the world by coloring and protecting what matters. Our paints, coatings, and innovative solutions make the places and spaces in our world brighter and stronger. Your skills, talent, and passion make it possible to live this purpose, and for customers and our business to achieve great results. Sherwin‑Williams is a place that turns stability, growth, and momentum into possibility for our people. Our people are behind the strength of our success, and we invest and support you in:
- Life – with rewards, benefits, and flexibility to enhance your health and well‑being
- Career – with opportunities to learn, develop new skills, and grow your contribution
- Connection – with an inclusive team and commitment to our own and broader communities