Bilingual Relationship Banker

Kentland Bank is seeking a dependable and customer-focused Full-Time Bilingual Relationship Banker. This position will primarily be assigned to our Rensselaer branch approximately 2–3 days per week, with remaining days and branch assignments based on staffing and coverage needs.

Responsibilities

• Provide friendly, professional, and accurate service to customers.
• Process deposits, withdrawals, check cashing, account payments, and other teller transactions.
• Maintain accurate cash balances and follow established cash-handling procedures.
• Assist customers with questions and direct them to the appropriate banking services when needed.
• Maintain confidentiality of customer and bank information.
• Follow all bank policies, procedures, and applicable regulatory requirements.
• Assist other branch locations when coverage is needed.
• Maintain a professional appearance and positive attitude.
• Support the overall goals and customer service standards of Kentland Bank.

Requirements

• Bilingual in English and Spanish.
• Previous banking experience.
• Excellent customer service and communication skills.
• Strong attention to detail and accuracy.
• Ability to work independently and as part of a team.
• Ability and willingness to travel to other Kentland Bank branch locations as needed.
• Reliable transportation.

Preferred Qualifications

• Previous cash-handling experience.
• Previous teller experience.
• Experience working in a financial institution or customer-service environment.

Schedule

• Monday–Friday, full-time position.
• Primarily scheduled at the Rensselaer branch 2–3 days per week, with remaining schedule determined by branch coverage and staffing needs.
• Flexibility to work at other Kentland Bank branch locations as needed.

What We’re Looking For

We are looking for someone who is dependable, flexible, detail-oriented, and committed to providing an exceptional customer experience. The successful candidate will be comfortable working in different branch environments and helping meet staffing needs throughout the organization.