Bilingual Receptionist- ACCESS at Holy Cross
We are an equal opportunity employer. All qualified applicants will receive consideration for employment. We do not discriminate for any reason.
About the role
Serve as patients’ first point of contact and create a welcoming and supportive environment at the front desk. Guide patients through check-in, collect accurate data, schedule appointments, process payments, and ensure their visit is smooth and efficient. Deliver high-quality customer service to support ACCESS' patient-centered medical home model. Advance organizational goals to improve patient care and community health outcomes. Receive comprehensive training and hands-on experience with Epic, one of the world's leading Electronic Medical Record systems.
Requirements
- High school diploma or equivalent
- Basic proficiency in computer skills
- Ability to work some evenings and Saturdays
- CPR/Basic Life Support Certification
- Bilingual English/Spanish (preferred)
Preferred Qualifications
- Receptionist experience in a health care setting
- Customer service experience
- Administrative experience
- Electronic Medical Records (EMR) systems experience
Benefits
- Tuition reimbursement and scholarship program
- Comprehensive healthcare coverage including Medical, Dental, and Vision
- Generous PTO after introduction period
- 403(B) retirement plan and financial resources to help you save and plan for your retirement
- Life Insurance
- Opportunity to participate in cross-departmental committees to innovate and transform our care delivery model and our workplace.
Pay
The pay ranges provided represent the minimum to mid-range for positions. Actual compensation will be determined based on a combination of factors including years of experience, educational background, market conditions, and available grant funding.