Bilingual Parent Partner - Wrapworks

About the role

The Bilingual Parent Partner will provide therapeutic services and support to family members and/or caregivers in wraparound teams and individual meetings. The Bilingual Parent Partner will form collaborative partnerships with all wraparound team members and community partners. Average caseload of 10-12 families, many of which will be monolingual Spanish speaking families.

Responsibilities

• In support of the client’s treatment plan, provide education, advocacy, crisis intervention, case management, rehabilitation, and other therapeutic services in a community-based fashion as they navigate through the systems of care
• Utilizes supervision, consultation, and training to provide high-quality services to families, including an evidence-based parenting curriculum
• Locate, coordinate and develop linguistically and culturally diverse informal and formal resources and networks for families in the communities where they reside
• Appropriately share a personal story to enhance engagement with families and increase awareness of clinical staff about parenting challenges and difficulties maneuvering the ‘systems’, and maintain appropriate professional boundaries with families
• Provides culturally competent education and hands-on coaching to parents to help them better understand how the “systems” work, and the process of accessing community resources
• Assists parents in completing Wellness Notebooks and connection to needed behavioral health services
• Coordinates treatment with referring parties and outside resources including schools, psychiatrists, support groups, child care, government assistance, family advocacy programs, and others as appropriate
• Maintains accurate, timely, and complete case records per Medi-Cal requirements and SDCC policies and procedures
• Maintains clear, effective, and open communication between multi-disciplinary clinical staff, and administrative personnel within and between SDCC programs
• Encourage involvement of parents in our Program Advisory Group (PAG) and WrapWorks events
• Assist in translation of documents from English to Spanish, and in coordination of care with mono-lingual Spanish families, as needed
• Availability to work evenings

Requirements

• Bilingual in English / Spanish
• Valid California Driver’s License and Reliable Transportation (must be willing to utilize personal vehicle for work related responsibilities)
• High School Diploma or GED Equivalent
• Experience as a consumer or caregiver of a consumer of Children’s Behavioral Health Services, Child Welfare Services, the juvenile justice system, Regional Center or Special Education
• Good verbal and written communication skills, and the ability to work effectively within a multi-disciplinary team

Preferred Qualifications

• Associate's or Bachelor's Degree or higher level of education from an accredited university
• Prior experience working in a wraparound program or as a parent educator
• Peer Support Certification

Skills

• Ability to read, analyze, and interpret medical records, journals, reports, and legal documents
• Ability to respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community
• Ability to effectively present information to management and public groups
• Ability to produce clear, concise, and clinically appropriate records

Physical Demands

• Regularly required to stand, use hands to finger, handle, or feel, reach with hands and arms, stoop, kneel, crouch, or crawl, and talk and hear
• Frequently required to run, walk, sit and drive a vehicle
• Must be able to move and/or lift a student when clinically necessary
• Must be able to follow a student that AWOLs in a walking or running pace
• May be subjected to kicking, hitting, punching, biting, hair pulling, etc., due to the emotional instability of the clients
• Specific vision abilities required include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus

Work Environment

• Occasionally exposed to outside weather conditions
• The noise level in the work environment is usually moderate

Benefits

• Team-Oriented, Multidisciplinary Approach
• Ongoing, High-Level Learning and Development Opportunities
• Culturally Diverse Environment
• Joint Commission Accredited Organization
• Comprehensive Health Insurance (Medical, Dental, Vision, Pet)
• Retirement Savings Plan: 403(b) - With Employer Match Up To 3%
• Generous Paid Time Off (Vacation, Sick Leave, Holidays)
• Wellness Programs
• EAP - Employee Assistance Program
• Tuition Reimbursement or Assistance For Continuing Education
• Employee Discounts
• Employee Recognition Program
• Opportunities For Career Advancement
• May Be Eligible For State or Federal Loan Forgiveness Programs For Work With Underserved Populations

Diversity Statement

The San Diego Center For Children is committed to:

• Actively recruiting, retaining, and supporting diverse staff at all levels of the organization
• Ensuring that diverse perspectives are included in the development and implementation of policies, practices and services, and that individuals feel empowered to advance our mission within an atmosphere of trust, safety, and respect
• Encourage and provide access to professional development in order to deliver equitable and culturally informed services to the population we serve