Bilingual Operations Support Specialist

About the role

This is an entry level position with the opportunity to grow.

Responsibilities

- Interact with Floorplan Xpress's customers by addressing inquiries and resolving issues. - Assist in managing office activities and operations. - Provide clerical and administrative support to the various markets across the country. - Handle all inbound calls, assist dealers, auctions and co-workers with originating new loans, collecting payments on current loans, providing information about titles and other questions. - Manage financial transactions including receiving payments for loans, reconciling daily transactions, and other functions related to daily financial processing. - Assist with the title process including receiving, verifying, and entering inbound titles, perfecting liens on titles, filing and auditing of titles, and other elements of title management. - Develop strong relationships with current dealers, auctions, other financial institutions and other industry connections.

Requirements

- High school diploma or equivalent. - Positive attitude. - Bilingual in English/Spanish. - Service-oriented. - Able to resolve customer grievances.

Benefits

- Health insurance - FX pays 95% of employee cost and 20% of dependent cost. - Dental and vision insurance. - Flexible spending or health savings account. - Paid life insurance. - Short-term and long-term disability. - 401(k) Matching with full vesting each pay period. - Paid time off. - Me Days. - Paid holidays. - And much more!

Pay

Salary range: $18.00 - $22.00 per hour

Schedule

10am-7pm