Bilingual New Customer Center Representative

About the role

Receive inbound application calls from potential new customers.
Utilize effective sales/negotiating skills to acquire applications and up-front fees.
Gather information and enter data from applicants through inbound and outbound calls.
Advise and educate applicants on information regarding their specific application.
Deliver the best possible experience with every contact.

Responsibilities

• Utilize effective sales/negotiating skills to acquire applications and up-front fees.
• Gather information and enter data from applicants through inbound and outbound calls.
• Advise and educate applicants on information regarding their specific application.
• Deliver the best possible experience with every contact.

Requirements

• Full-time: Monday-Friday 12:30 PM - 9:00 PM, every third Saturday 8:00 AM - 4:30 PM
• Part-time: Monday-Friday 2:00 PM - 9:00 PM, every third Saturday 8:00 AM - 4:30 PM
• No Sundays!

Qualifications

• Training Extensive paid training program, up to 3 weeks in length.
• Ongoing training opportunities for continuous improvement!

Skills

• Effective sales/negotiating skills
• Information gathering and data entry skills
• Customer education and advising skills

Benefits

• Competitive benefits package
• Full medical benefits for 20+ hours/week
• Free dental and vision coverage
• Generous time off plans including PTO, Sick Pay, and Bonus Days
• 401(k) – dollar-for-dollar match up to 5% of total compensation
• Special discounts and offers for events at the Denny Sanford PREMIER Center
• Paid Community Volunteer Hours – PREMIER averages 30,000 hours per year

Pay

Base wage starting at $17.25-$19.15/hr. with opportunities to increase take home pay.

Schedule

• Full-time: Monday-Friday 12:30 PM - 9:00 PM, every third Saturday 8:00 AM - 4:30 PM
• Part-time: Monday-Friday 2:00 PM - 9:00 PM, every third Saturday 8:00 AM - 4:30 PM
• No Sundays!